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Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You can cancel your contract here. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Tell us what you are returning and why :). We don't refund delivery charge for those countries listed outside of the EEA. A typical refund will take up to 14 days + your banks handling time. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. By subscribing, you agree to receive marketing communications from boohoo by email. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Product name and codes of the items you returned. Keep an eye on your . If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Whether you're on website or app, just flip the switch! For all other International customers, please return unsuitable items within 30 days of receiving your item(s). Unfortunately we cannot accept returns after this time. Hoodies, There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. You will need your order number and email/last 4 digits of your phone number. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Widow Hill Road However, we may, in our sole discretion, offer you a longer period for returns from time to time. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Refunds will not be given if they do not comply with our returns policy. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers You can return your item to us for a refund, and then place a new order to Following the prompts, enter the order details as instructed. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? A returns charge of 2.50 per parcel will be deducted from your refund amount. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You can return your item to us for a refund, and then place a new order to get the item of your choice. FYI Great, happy shopping! You have 30 days to cancel your order because you have changed your mind. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Please return unsuitable items in its original packaging. Location. We have printer-less options too if you dont have a printer! If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. refund your credit/debit card. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If you have a delivery related question or maybe you need to track your order. Post if off! If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If youre a customer in the EEA, you have 28 days to cancel your contract with us. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Returns cost $4 and you can track them as they make their way back to our US hub in New York. On receiving your return the next step is for us to check the item(s). Please turn it on so that you experience this sites full capabilities. You'll get an email once we receive your returned item. Log onto your Portal here . This cancellation period starts from the day after you receive your order. Just pop your items in something non see-through, sealable & waterproof. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). See our. Tell us what you are returning and why. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! All rights reserved. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. depends on your card issuer). Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. Select your preferred return option (Print returns label at home or in store options). If your items dont make it back to us, youll need to open a dispute with the carrier. See our, On dirait bien que vous nous rendez visite sur. By subscribing, you agree to receive marketing communications from boohoo by email. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 2. twitter.com Returns via the portal are fully tracked. letter-spacing: 10px; If your items dont make it back to us, youll need to open a dispute with the carrier. 3 Select your preferred return option Print returns label at home or in store options. Just pop your items in something non see-through, sealable & waterproof. Boohooman Returns Portal - TechHapi Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 3 Select your preferred return option Print returns label at home. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. I can't see the refund on my bank statement. Om van de volgende voordelen te genieten. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. 2. This does not affect your statutory rights. Ive paid with Zippay How do returns & refunds work? By enabling them, you are agreeing to our. Returns Policy | Returns Portal - boohooMAN To save on returns cost, its best to return your items in one parcel. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Your return arrives back at boohoo! Returns are FREE for premier customers. Your refund will be processed once we've received your unwanted items. Choose whether the return is for a purchase made in-store or online. Sites-boohoo-NA-Site Click here to start a return. You can return using the steps above. Please wait 14 days before contacting us about your refund if you havent heard from us yet. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Please turn it on so that you experience this sites full capabilities. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. By subscribing, you agree to receive marketing communications from boohoo by email. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Items must be unworn and unwashed with the original labels attached. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. *Extra 10% discount sent via email to new subscribers only. Once you have processed your return in the portal you're ready to post it off! Please note, that returns will be made at your own cost. By enabling them, you are agreeing to our. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. I have received a faulty or an incorrect item, would there be a charge to return? If you decide to keep one of the items, you need to pay for delivery. You'll no longer receive a shipping note in your parcel. If you have any questions about extending your invoice, please contact Klarna. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Returns are FREE for premier customers. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Login to our returns portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Returns are FREE for premier customers. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. You can cancel your contract here. To see how easy it is to collect your order see our video here. Pay for the postage and print off your label. Hoodies, Your browser's Javascript functionality is turned off. Jeans, *Extra 10% discount sent via email to new subscribers only. Vests. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. US returns are simple and low cost. Boohooman Returns Portal. Om van de volgende voordelen te genieten. Items must be unworn, unwashed and unused with the original labels still attached. Once our checks are complete well No packaging, no problem! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Jeans, Returns and Refunds - Boohoo ANZ Items must be unworn and unwashed with the original labels attached. 5. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Hear about exclusive offers, get early access to collabs & quicker checkout. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Please return unsuitable items in its original packaging. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Returns and Refunds | Boohoo Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. blocking them. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. 2. Just pop your items in something non see-through, sealable & waterproof. Returns and Refunds - Boohoo NA You'll get an email once we receive your returned item. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You can unsubscribe at any point. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Shorts, We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. Cargos, On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. 4. This does not affect your statutory rights. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Shorts, You can unsubscribe at any point. This can take up to 7 days to show in your account and is dependent on your bank's processing time. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! So that we can get this fixed for you please head over to our Contact Us section. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Click here to start a return. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. We've gone paperless! Heasandford Industrial Estate Please return unsuitable items in its original packaging. Unfortunately we cannot accept returns after this time. 3. Login to Boohoo's returns portal. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. weareMAN. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Sites-boohoo-ANZ-Site Items must be returned within 28 days of receipt. Weve gone paperless! Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Find out how to return your item(s) at number 4. 1. On receiving your return the next step is for us to check the item(s). Re-pack the item in its original packaging with labels and tags still attached. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Were really sorry to hear that youve received an item thats not in perfect condition. 1. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. If your items dont make it back to us, youll need to open a dispute with the carrier. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If your items dont make it back to us, youll need to open a dispute with the carrier. We're sorry to hear that you've received an incorrect or faulty item. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. You dont need to remember to keep your proof of postage its all digital! Graphic Tees. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. parcel to be delivered back to our warehouse and processed. You will need your order number and email/last 4 digits of your phone number. Your browser's Javascript functionality is turned off. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Unfortunately we don't offer an exchange facility. Make sure you keep proof of postage! You've got 28 days to send something back to us from the day you receive it. Returns policy. There is no returns label in my parcel, how do I return? blocking them. You'll get an email once we receive your returned item. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. By enabling them, you are agreeing to our. We dont offer exchanges right now. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Once our checks are complete well refund your credit/debit card. Swim Shorts, If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Select your preferred return option (Print returns label at home or in store options). We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Once you have processed your return in the portal you're ready to post it off! | Read 2,121-2,140 Reviews out of 5,495 If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. You'll get an email once we receive your returned item. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace We've gone paperless! Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. Select your preferred return option (Print returns label at home or in store options). Returns via the portal are fully tracked. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). We're sorry to hear that you've received an incorrect or faulty item. 3. *Extra 10% discount sent via email to new subscribers only. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Copyright 2022 boohoo.com. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Repack your items. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Log onto our portal here. If you use the returns portal, the process for returns is as follows: Repack your items. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.