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Never ever again that Im going to use another travel agent in my life. Do not waste your money on this awful company. ", "Flight attendants did the best they could; just a bad situation. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! Almost missed me next flight. It the same as beating a dead horse and expecting it to get up and run. ", "EWR Terminal B3 has the worst TSA capacity Ive seen in a long time - understaffed, no TSA PreCheck (& no option to go through a different security check point), resulting in very slow lines from inadequately shepherded inexperienced international travelers. ", "They charged for everything! ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. Flight was on-time. Make sure you know everything you need before you leave. When American airways changed the flight from 3.30 to 3.25, the 3rd party company failed to file for our updated itinerary so British air/American air bumped us to the next flight at 9.20pm. Customer service should have trumped their rules in this instance. Latam also tried to blame AA when they lost my bags on the way there. I have filed a complaint with the BBB, FTC, and AG and am hoping someone can actually do something to help me. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. This airline has been moved to the bottom of my list. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare. Sloppy and disrespectful of peoles time! The temperature remained the same, seatmates were also complaining. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. The problem is Funjet did not offer any (ta && ta.queueForLoad ? ", "They wouldn't let me on the plane. There were no compensation of the inconvenience it cause the customers. ", "Delays. Good thing because my family wasnt sitting together-$12 to pick or change seats ahead of time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58309796', '');}, 'log_autolink_impression');Cancun all the time.yea they always will seat one child with one parentno worries! Staff isnt friendly", "Crew was stellar and everyone else too! ", "The plane crew were great but the check-in crew were not professional. Once past boarding, everything was great ! Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. My only consolation was that the middle seat was empty. On March 9, 2012, PHF's longtime largest airline AirTran Airways ceased operations at the airport due to their merger with Southwest Airlines (which was already serving nearby Norfolk International Airport). ", "Some complimentary snacks. ", "I missed both meals because I was asleep. [27], In July 2022, Avelo Airlines announced new service from the airport. They tried to blame AA for it. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors. While the flight crew was trying to keep announcements to a minimum in board, a little bit of information would have been reassuring. At the time, the Commission members represented the cities of Newport News, Hampton, and Williamsburg, as well as James City County and York County. The airport is home to three Fixed-Base operators: Rick Aviation, Atlantic Aviation and Orion Air Group, which are now Tempus Jets. Also sharing the original terminal building is a local squadron of the Civil Air Patrol, which maintains several CAP airplanes at the airport. Airline service began in November 1949 on Piedmont Airlines and Capital Airlines. As Orion Air Group opened a new world headquarters 40,000-square-foot (3,700m2) facility which will employ 100 people; they are already planning an additional 70,000-square-foot (6,500m2) expansion. ", "The entertainment screen was distracting. Both runways were extended to their current lengths of 6526 feet (1989 m) Runway 220, and 8003 feet (2439 m) Runway 725. ", "Even though its economy- it feels like the seats have gotten even smaller! New Low Deposit Policy. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. More information on, At the airport using self-service kiosks in many airports, Passenger names as it appears in your reservation, 45 minutes before your departure for domestic flights, 60 minutes before your departure for international flights. An on time flight would be nice. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58300077', '');}, 'log_autolink_impression');Playa Del Carmen for my family of 4. She go on an additional trip that they did not apply the credit towards!!! Checked Bags We'll carry it for you. A link has directed you to this review. ", "Food is horrible at AA, in special breakfast! In late 1978, Piedmont was operating Boeing 737-200 jets nonstop to New York JFK Airport, one stop Boeing 737-200 jets to New York LaGuardia Airport via Norfolk, and also nonstop NAMC YS-11 turboprops to Washington National Airport but was no longer serving the airport by the fall of 1979. I won't ever book with FUNJET again and I will warn friends and family! In January 2013, Mid Atlantic Aviation was also located at the airport, as well as Epix Aviation. Copyright 2022 Consumers Unified LLC. United Airlines (which had acquired and merged with Capital Airlines), National, Allegheny and Piedmont all operated jets to PHF with the first jets being operated by National with Boeing 727s in 1966 (runway 6 had been extended from 5600 to 6100ft by then). If so I would do that. there was no choice of movie because there was only the screen in the isle. Five car rental agencies can be found at the airport: Hertz, National, Enterprise, Avis and Budget.[33]. Improve seating in the waiting areas near all Delta gates. Weather reports and emergency alerts were broadcast on radio stations and weather frequencies during severe weather directly from the NWS office located at the airport. I've been flying on jetblue frequently lately and that's my only issue. PHF covers 1,800 acres (728 ha).[1]. Dont waste your time to fight with them, theyre not going to do anything for youDispute with your bank first and tell them this company is a scamI hope this will help. Its location on this page may change next time you visit. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Everyone is like sardines packed away. A new air traffic control tower was completed in July 2007, replacing the 1951 tower. Take advantage of low pricing and in-flight perks on these exclusive flights, operated by quality carriers like Allegiant Air, Frontier Airlines, Sun Country Airlines, Swift Air, Viva Aerobus and Volaris. Normally the attendants are irritated, every single one of these remained genuinely polite. ", "The flight was delayed at take off and at deplaning and we were never told why or even that we were delayed. When the original control tower was shut down in July 2007 with the opening of the 147ft (45m) tall new tower, it had been the oldest operating control tower on the east coast, in continuous service for 55 years. For more information about reviews on ConsumerAffairs.com please visit our Once it landed in Orlando the airplane traveled around the entire airport .. ", "The crew was okay. Seats were uncomfortable and have to pay for all snacks and drinks including water. By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. In 2009, more parking lots were completed to handle increased rental car fleets; parking capacity was estimated at 3,000 vehicles. ", "I was blockaded from access to the bathroom(s). ", "Let's start with getting on the airplane was like herding sheep.. They kept my money and received reimbursement from the companies. ", "Amazed with the attentiveness and comfort on the plane. "Identity problem with Patrick Henry name has a certain mystique". Remember that you can save a lot by purchasing your bags early. I enjoyed the food options! No extra fee for online check-in. I booked a trip and spent over $3k on it through a travel agent and ended up having to cancel due to Covid. I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). The flight the next day went without a hitch, so it sort of made up for it. On December 19, 1980, the Daily Press reported a committee authorized by the PAC recommended that the airport change its name to "Newport News/Williamsburg International" to then-Executive Director Michael White. ", "I have been flying American Airlines for years and never had a big issue. I talked to a very rude Funjet customer service agent and was told they do not honor the airlines cancelation policy and I was out of luck since I booked through them. Ready to go? We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. A Nike missile air defense base, known as N-85, still exists on the property, though abandoned since the mid-1960s. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. ", "On time service, decent plane with good crew", "Provide entertainment on board. Did they offer you upgraded seats for an extra fee? Ran out of snacks and beverage service. Sign up to receive our free weekly newsletter. Concourse A is designed with a full-service customs facility for larger jets. No real disappointments! ", "Our flight was originally scheduled for departure at 7:45 PM. ", "Lots of hassles at NY airport. My over 50 ears cant make it out. Then when finally boarded, sat at the gate much longer due to no push back crew. ", "Plane was virtually empty and it was a pleasure to have a whole row to myself! Seating in immediate gate area was not comfortable. Would be nice to get something complimentary for all the wasted time. We were given water but not offered anything else. I booked through Funjet a vacation to (ta && ta.queueForLoad ? I was in the middle seat between two large men breathing down on me while they slept. Flight crew was friendly and helpful. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58301092', '');}, 'log_autolink_impression');plane.. Hi! I can see having to pay for the seat to reserve it, and having to pay if I'm using 2 seats and the plane is full otherwise, but if the flight isn't full, I should be able to get a refund for one of the seats. Alternatively, you may use, Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. Flight attendants were miserable. FunJet vacations (Cancun) - Cancun Forum - Tripadvisor Funjet Vacations | Resorts Packages to Mexico, Caribbean & More I contacted Funjet to assist me with this and to sum it up in a few words, they basically told me to take it up with the agent and that they werent going to help. Entertainment video glitch for much of flight. We cannot remove clothing when hot but can add clothing or blankets when cold. ", "We were not able to choose our seats until we got to the airport. Grumpy flight attendant. Frontier F9 - Flights, Reviews & Cancellation Policy - KAYAK ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. Tired planes. That's why all of the overhead bins were empty on a sold out flight. ", "It airfare.I've never in my life had to deal with such an unprofessional company in my entire life! Clean plane. Then they took forever once they started. In 1951 the passenger terminal was damaged by a fire. ;)", "Friendly staff and crew. Everything else was good. ", "Freezing whole flight Coffee was warm not hot Lady in front of me never charged for her drink (beer)", "I wasn't awake long enough to find fault", "Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! [32], The airport is served by various taxi companies, including Orange, American, Yellow, Best, and All City. hoping to fly delta for next trip to Dominican Rep. but now Im unsure", "My seat didnt have a window. ", "The cabin attendants were mostly cheerful", "This will be my last flight on American. Getting used to this on most airlines these days. ", "If you dont have TSA precheck.get itlifesaver", "Allegiant plays games with seating to try to milk more money from passengers. Concourse A opened in May 2010 as the airport's second concourse. Frequently Asked Questions | Funjet Vacations Find cheap tickets to anywhere in Virginia from anywhere in United States. ", "Handheld device rental too expensive and tv show selection to limited for my interests. Also, crew member on departure from Fwb was a real sweetheart. I will be flying jet blue again!! ", "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany! ", "Changing my flight , with out notice or short notice.. Get To Know Us. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. ", "I love that they fly out of smaller airports. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. When are guys going and are you flying out of STL or Kansas City? But I was luck that that people that were sitting with me were great. ", "Plane was old and uncomfortable. For information on how to locate your confirmation code visit our confirmation code instructions page. Frontier charter through Funjet-seating for family? - Tripadvisor One more benefit of booking with a travel advisor: New low deposits on bulk fares with eight major airlines. Funjet Vacations | Better Business Bureau Profile - BBB: Start with I tried Twitter and that took over 46 mins, to FINALLY learn its common with Sun Country to leave some seats open to be assigned at the gate and it DIDNT mean the flight was overbooked after all. ", "Flight was delayed by almost an hour Because all flights were delayed, the waiting area was crowded. Delta has announced no plans to restore the flights. The next day, the bags showed up for the 3 people I was traveling with. You can easily stay updated by checking the flight monitors at the airport and by checking your Flight Status. Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! 2. ", "The crew was pleasant and it was nice to have a complimentary meal and wine. I landed in LA at midnight and was starving. [13], The turnaround began with the hiring of Charles J. Blankenship as executive director in 1984. I had to file a claim with the BBB just to get them to finally talk to me directly about the situation and give me my flight credit back. ", "Great service. Editorial Airport distinctions" Daily Press May 26, 1985. Polite staff, great flight. ", "No inflight entertainment. Best flight experience in ages! I don't expect our family to be together but 2 and 2 is a must! The package included a direct chartered flight on Viva Aerobus. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. A frustrating experience. Vacation planning assistance is available from 9AM to 12AM EST. Find cheap fares from St. Louis, MO (STL) to Cancun, MX (CUN) with Frontier Airlines. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable. I would give them zero stars if possible. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal", "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal", "All went well. because of this the flight felt longer. Boarding was chaotic at best with very little control and guidance provided by Delta staff. This change would not take place until ten years later. All the info you'll need to get you parked and on your way. Two airports will put you close to the ocean, so that you can get started on your relaxing beach trip. To start, simply enter your confirmation code, scan your confirmation, or swipe your credit card, ID, or passport. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. I guess we just show up 2 1/2 hours prior to departure and check-in there? ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! ", "The seats are too close together. Youcan skip the ticket counter line altogether and go straight to the security check if you checked-in online and printed your boarding pass! My only on time flight this year has been with Delta. Completely satisfied with my flight. [18] In the fall of 1989, Emerald Air was operating Douglas DC-9-10 jets nonstop from Orlando twice a week. Get buying tips about Travel Agencies delivered to your inbox. ", "We had kids wound up from Disney and caused all kinds of problems. Then up to the passengers on board whether or not they want to get out of the plane when it's raining. Passenger count declined in 2012 after the departure of AirTran, with layoffs at the airport announced in May 2012 including police officers, all police dispatchers and other staff. ", "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly. Flores, Chris (August 14, 2005). I had to sit on the plane for over an hour before we took off. I have not received a dime for my missing bag. I chose Iberia, not American Airlines and I got switched to it. Have to pay $45 for a carry-on bag. Was great in terms of flight time. Allegiant Airlines also began jet service to the airport with flights to Orlando Sanford Airport but then ceased serving the airport by 2012. I was happy to hear of charging stations, alas, i wasnt sitting in one of those seats with that option. ", "Crew was great and handled the delay well. No vouchers offered + no free anything offered = Bad customer service model. Crew was not nice. ", "Excellent leg room in standard seating. I can imagine how uncomfortable larger people were. ", "Was surprised to see 0 social distancing in the plane. Denver to Cancun via Exclusive Nonstop Vacation Flight on Frontier Airlines . So far every flight taken by JetBlue this year has been late. I had very little room left for me. Top 93 Funjet Reviews - ConsumerAffairs I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. It happens. I had to use them to book travel arrangements for my friend's wedding near Cancun, Mexico. New director faces old airport challenge Daily Press Jan.20,1984, Work begins on airport industrial park Daily Press March 15, 1985. ", "Every time my flight is always late and I usually have my family with me. ", "Well, you could have felt that when there is an unprecedented pandemic illness and federal guidance against travel that you don't doubly penalize customers who (1) cannot travel due to the extraordinary public health crisis of COVID 19 and, (2) are devastated that he cannot celebrate his best friend's 40th birthday despite being the thing he looked forward to for months and would love to use a travel voucher in the future when this whole thing eventually blows over. ", "Pretty empty flight so we were able to change seats. You can also retrieve your reservations and access any saved vacations. ", "Flight itself was low in cost. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. Report inappropriate content WegaGal Seats, luggage and small snacks. ", "Everything is extra, even water or soda. This airline also charges for carry-ons. Whether you want to sit close to your party, have a little extra legroom with stretch seating, get a nice view from a window, or have a faster exit off the plane, youll be glad you selected your seat ahead of time. ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. I hope to fly with this crew again someday. Late once again. The last charter we flew we did not get seat assignments until we got to the airport. Therefore, I sat in the "priority" boarding area. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58322609', '');}, 'log_autolink_impression');flight, only through funjet for entire vacation. 2 hours before the flightArrive at the airport, 60 minutes before the flightBe checked in with boarding pass, 30 minutes before the flight Be at your gate. Was smooth flight in terms of turbulence. Frontier Airlines recently introduced the option to purchase Airport Agent Assistance for scheduled air and Exclusive Nonstop Vacation Flight passengers who prefer assistance at the airport for things like checking in, printing boarding passes, or having their checked bags manually tagged where self-tagging is available. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. It's discrimination and it's not okay. Even if we beg them as we were going to Paris to spend Xmas with our family. In 2020, additional administrative staff members were laid off from positions due to declining revenue and impacts from the COVID-19 pandemic. Imagine what your company could gain by being good. Jet Blue had plenty of room to spare - over 5" to seat in front of us! On 2/4/22, Trip Mate closed the claim stating the claim should have been filed with Funjet Vacations because we cancelled prior to departure, which would be covered under Funjet's "Cancellation. Then my bag did not show up. Not accommodating or caring at ALL. ). More information on bags.NOTE: Bagmust be no larger than 14X18x8 and fit under the seat in front of you. If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. ", "American is the worst. ", "Flight was very late. Funjet Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) They have closed my claim. ", "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service.", "See Below.. Inflight WiFi Entertainment Options", "Flight was delayed hour due to missing crew. Elite Airways announced intention to begin service with flights from PHF to Myrtle Beach, SC in 2018, but scrapped the plans due to doubts and concerns about airport operations following the failure of a reincarnation of People Express Airlines (2010s) (which was based in Newport News and attempted to operate a small hub at the airport with Boeing 737-400 jets) and multiple investigations into the airport as well as a perceived lack of passenger demand.[26]. Restroom was dirty. When we finally landed. When the toilet paper ran out, I finally informed the attendant and they fixed everything. Please whatever you do, do not book with FunJet!! ", "2.00 for water! ", "Better meal options but I believe it was limited because the flight was so short. ", "Left on time, arrived early, the service and the food was great. ", "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. It has been a nightmare to try to get my money back. ", "I booked 4 months in advance and couldn't reserve a seat. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. Fold down table was broken. You can buy your carry-on and checked bags after your initial flight purchase. Airport: Print your boarding pass at the airport at one of the self-service kiosks, or at the check-in counter. Offer a healthy snack selection. Flying to either of these airports will give you a great view of the Potomac River as well. Due to testing positive for Covid, we had to cancel our trip last minute. Take Advantage of Gateway Exchange Having trouble finding Exclusive Nonstop Vacation Flights from your preferred departure ariport? ", "Terrible online check in process 10 hour delay! ", "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate.