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Great conversation This property always exceeded my expectations . Exclusive direct offer includes a discount and free breakfast! Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. What a treat and I cant wait to be back. Our guests praise the helpful staff in our reviews. At $1000/night peak rate, you could at least upgrade the shower. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! One of the friendliest hotels we have ever stayed in! Enjoy light fare from our late night menu. Housekeeping was spotty. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. Finally our third room was acceptable but we had other problems. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. This is the version of our website addressed to speakers of English in the United States. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. No room service. We, unfortunately, were using Marriott points and had a view of the inner shaft. No oversized vehicles. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. I am so sorry to hear about this experience. We were told other guests were being allowed to checkout later Thats great but what about other guests. Yes, pets are typically allowed, but it's always best to call ahead to confirm. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. Tripadvisor performs checks on reviews. The menu is mostly American. JW Marriott Essex House New York - Reservations.com . In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. Contact accommodation for availability. I got to be woken by the prior guest's alarm set at 5:30 a.m. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). We could see the park - but our room was on the side of the building so it was more of a partial view. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. JW Marriott Essex House New York - Yelp The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. For a NYC hotel, the rooms are substantial in size! Taxes and fees that are shown are estimates only. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! We chose the hotel because it was close to our daughters new apartment. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. Pre pandemic we traveled extensively. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade Your . Breakfast The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. I guess I expected an upgrade to a full view of the park. For a NYC hotel, the rooms are substantial in size! one day well be back to this stunning hotel! Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. This is the version of our website addressed to speakers of English in the United States. JW Marriott Essex House New York - Expedia.com JW Marriott Essex House New York We are open with full services now, I apologize for this experience. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Having lived in New York it was great being back as a tourist and staying here. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. & I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". In addition the front desk refuses to send water to the room. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. I cant begin to describe the horrible nature of our recent stay at this hotel. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. Hotel Jw Marriott Essex House New York, New York, United States I assured her it was not and that I, again, had proof of that. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? I asked her to please email me confirmation of that and she said she would. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. JW Marriott Essex House New York | The Hotel Collection | Amex Travel We did not catch this hotel and its staff at their best. laura.burton@marriott.com. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. We went to the front desk they gave us another room. They choreographed a truly perfect event/night. We still do have our Marriott platinum status. Perfect locationacross from Central Park between 5th and 6th Avenues. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. Then Essex House tried to tell me I booked the entire thing on points. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. We did daily walks in the park and enjoyed the route around the large lake. Central Park Hotel | JW Marriott Essex House New York Came back down to get a different room - no apology. Essex House told me that I booked the room on a AAA cash rate. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. JW Marriott Essex House New York - | Classic Vacations & Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. No room service. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. I would say my expectations are high.