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However, if you arent confident to DIY the repair job, get professional help. Does your battery not power on at all? After removing the throttle, you have to diagnose it. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. This is known as the Goldilocks zone where it is neither too hot nor too cold. 2. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. But it wont be a real electric biking experience. Battery came out of the box charged to 3 bars/ about 50%. Find the ebike that fits what you want and need. Save my name, email, and site in the browser for my next comment. Singletracks may receive compensation for purchases made through any affiliate links in this article. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. But it . Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. There the bikes are hand-built by a single technician. Besides, fuses can prevent short circuits. Adding a flat washer that can spin, further weakens the joint. Now you can tighten the bolts and reinstall the grip. More. When in doubt, ask an expert for help. First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. This is another major reason why Rad Power Bikes fail to start. Either way, a solid red light is a good sign. 2021 Hi-C Battery LLC. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. It accelerates the bike with the pedal stroke. Store it in a cool, dry place away from direct sunlight, dirt, debris, high temperatures, and corrosive household items until its time to ride again. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. Otherwise, get something durable and high performing. Required fields are marked with *. Then use a clean rag dampened with fresh water to clean the bike frame and mechanical components and let them dry completely before putting the battery back on. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. And, no lights turn on when you press the battery Charge Level button. To accompany you in this act, here is an article to read: https://www.gadget-sciences.com/quel-est-le-prix-dune-batterie-de-velo-electrique-Rad-Power-Bikes/, Your email address will not be published. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. However, you can still ride the bike by peddling manually. But a repaired one cant provide the expected performance a new one offers. Buying a Rad Power Bike? The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Adjust the magnet ring with a screwdriver to make it straight and parallel. Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: Hop on and off with ease via the step-thru frame design. I followed the charging instructions and left it on the charger for 12 hours, nothing seemed off about the charging but after 12 hours it was only back up to 3 bars/ 50%. IMBA Epics | Here we suggest a couple of things to check first. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. If the sensor is too far from the magnet ring, push it to bring them closer. I walked away from that experience very impressed with the quality of the bike. Having a new wheel built can help if you encounter such a problem. If you're putting your battery away for more than two weeks, keep it at around 75 percent charged and check on it every month to make sure it's staying at that level. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. Support Us | Put the old controller back on the RR to trouble-shoot and that worked and zero errors after +350 miles. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. However, theyre an indication that the brake is damaged. 1273 S. Cherokee St, Denver, Colorado 80223 USA. Replies 27 Views 5K. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. According to you the charging malfunction of your electric bike Rad-Power-Bikes comes from a malfunction or from the incompatible charger? Well, you can change the acid water inside. If they dont work, we offer solutions for a couple of common situations. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). However, this problem mainly occurs when the battery is too old or chemically exhausted. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. It happens when the motor cuts out from the source. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. Generally, the bikes are efficient and geared towards a greener globe. Not sure of there's something wrong with the battery on my radrunner or the charger. They help the bike to protect the components from overload. You will find a power button on the battery. Many minor errors get solved after resetting the battery. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. Then place the throttle correctly and temporarily fix it with a zip tie. One morning, five minutes into a charge cycle, one of the batteries caught fire and exploded inside Dutch-X's downtown warehouse; a worker on the scene luckily avoided injury. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. I hope this will help you to understand the troubleshooting process. If you dont understand how to do it, contact an expert to help you out. A day or two is not a cause for concern, but after a while, it starts to add up. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. Get something good instead. Otherwise, contact radpower bikes and get a new throttle set. Finally, close the grip cap, and you are done. Battery came out of the box charged to 3 bars/ about 50%. You should either replace the linings or make a simple brake adjustment. For example, lets say youre going out for your first ride after a big snow day. Shipping and taxes will calculated at checkout. Powered by Shopify. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. However, the bike should be free from loose connections to avoid the motor cut. The process will require you to power off the bike, turn off the battery, discharge residual power, unplug a connector and inspect it (take photos of any signs of moisture, debris, or damage), carefully plug the connector back in, turn on the battery, and check if the issue is resolved when you power on the bike. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. As an Amazon Associate, we earn from qualifying purchases at no cost to You! The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. First of all, clean the PAS sensor. Turn it to ON and try again. And if its damaged beyond repair, make an immediate replacement. You can find one or more disconnections or loose connections. City & commuter Never charge a lithium-ion battery pack overnight or unattended. Court; Dec 6, 2022; Replies 3 Views 724. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. However, if the repair seems impossible to you, you will need to renew your battery. To check whether the issue is with the outlet or another object, try plugging in another device. However, make a replacement if its damaged. You can use a multimeter to test the charger. Besides, it happens if the sensor is faulty or misaligned. You need to troubleshoot your bike and correct the problem in such a case. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Remember to also give your battery some time to reach this optimal temperature zone. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. Squeal noises from brakes are usually annoying. Please select from the available assembly options, or update your delivery zip code. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. Getting a power pack from Rad Power Bikes store is better. Besides, a low-quality cheap spare battery can create this problem. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. When youre charging up for a ride, keep an eye on the red and green light indicators on the charger. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. Serving all of the US. If it doesn't work, find another one. Here are a few best practices aimed at keeping both you and your little 48V friend happy. Check to see if the connections are loose and need to be fully seated. The one and only solution for you is to replace it. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Its crucial to keep riding the bike. You must select a location for your selected assembly option. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. Press Esc to cancel. Sign up to get the latest on new releases and more. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. 800 miles on a wagon, no real issues, but room for minor improvement. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Do you wish your eBike came with a longer range from the factory for those extended adventures? Some batteries have safety vents built into the case. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. Dedicated to building a perfect bike, for everyone. PAS helps to accelerate the bicycle gradually. You can then replace it with a new one. Type above and press Enter to search. There are situations where one or more hydraulic brake system components become either non-functional or damaged. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. G. Rad . For riders 4'8" - 6'0" For a better experience, please enable JavaScript in your browser before proceeding. This issue can lead to an accident if you dont attend to it promptly. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. ASSEMBLED IN USA. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Additional $60 shipping & handling charge . Hi-C Battery has got your back. Remove the charger from the battery as soon as you see both a red and green light. If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. 2023 UpHomely by ISEE PUBLISHING STUDIO. This translates into broken spokes unless an expert takes care of it. Its safe to say that if you love your ebike, you love your battery. There arent any delivery options in your area at this time. Considering how many e-bikes are on the market, the amount of fires is likely miniscule, notes a battery safety advisory from the ironically named Human Powered Solutions, however the ramifications of a battery fire are so signficant that these relatively simple steps are more than justified.. Does your eBike feel tired and cant reach the destinations you once enjoyed? Reasons being, its extremely dangerous and can pose lethal consequences. So, replacing the old battery is better than repairing it. As with any appliance, you should unplug your charger when youre not using it to charger your battery. When the PAS feature isnt working effectively, it requires close attention and troubleshooting. Is your wall outlet not working? In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. Do an inspection and implement relevant replacements. Other times green light comes on, when I put back on bike it shows one bar less than full? The bonnet isn't all smooth, you can see that it's raised a little bit. However, the pedal-assist system is operated and controlled by sensors. 36 apex1047 3 mo. Local manufacturing, of course, means local employees. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. In a short time you will be back in the saddle with that eGrin everyone is talking about. "A problem without a solution is an ill-posed problem". Add this to my list of reasons why I dont like eBikes. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery.