Notify BancPass immediately by texting the word STOLEN to 866-978-5061. (Enter less keywords for more results. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. HCTRA Harris County Toll Road Authority Discover which options are the fastest to get your customer service issues resolved.. Customer service is terrible. .hmg-jb .apply-progress-bar li.active > a, By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 3,107,130 Active TxTags as of March 1, 2023. However you identify and whatever your background, we encourage you to apply today. In addition to this page, follow us on Twitter to get the latest news and updates! Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Schmeka Jones - Customer Service Representative - Harris County Toll Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. You'll need to update your log-in credentials. . First, please verify that your account was in good-standing at the time of the invoice of violation. Login. Houston, Texas 77021 .hmg-jb-bg-primary { No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. What happens if I fail to register my License Plate as required? Get notified about new Customer Service Representative jobs in Houston, TX. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Resource Staffing s team has not let me down once with our staffing needs. W. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. } Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Learn More. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . What If deactivate my BancPass Toll Sticker? CSC has an average consumer rating of 3 stars from 24 reviews. HCTRA Harris County Toll Road Authority Check your account activity. HCTRA Harris County Toll Road Authority More Harris County Toll Road Authority FAQs. Ability to use sound judgment, coming to logical conclusions. For roadside . Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Ability to speak and type at the same time. Users can view their account balance via the BancPass phone app. How is Harris County Toll Road Authority rated? doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. color: #fff; HCTRA Harris County Toll Road Authority How do I contact METRO about their HOT lanes? How do I change the License Plate number registered to my BancPass Toll Sticker? If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Voice messages left after hours will be returned the following day. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. . .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { San Antonio, TX. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Support Phone. 1st. Get a free Virtual Credit Card to signup for Subscriptions. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. We will resume normal operations Tuesday, December 27. .script("/js/nouislider.min.js").wait() hctra login - Tecdud.com US. Monthly statements allow you to view your account activity. Customer Service. Accountable for call quality, attendance, and adherence to work schedule results. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Login | TxTagStore Site So, Ive pretty much given up. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). By Travis_McGee . Published on: May 6, 2020. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Verify to immediately update business information, respond to reviews, and more! equipment. Answering inbound calls and assisting callers with EZ Tag questions. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. BancPass service fees may also apply. Never worry about a negative balance, violations, fines, or fees. Harris County Toll Road Authority. BLUERIDGE TRANSPORTATION GROUP, LLC Chicago, Illinois. 2/14/2018. Nie Williams - Violations Department - Harris County Toll Road Other payments may have a fee, which will be clearly displayed before checkout. 3872. Elite 2023. Experience in a law office, collections environment, or tax office preferred. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Pay and Career. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Save my name, email, and website in this browser for the next time I comment. var jb_url_lower = jb_url.toLowerCase(); 10 followers 10 connections. .hmg-jb-panel-body { We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Find information on toll roads, closures, and rates. The amount of a reload includes a $2 fee. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Harris County Toll Road Authority United States employs 171 employees. var checkSSL = function() { Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Call Center [HCTRA] $15.75 /hr. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard var __noconflict = true; HCTRA Harris County Toll Road Authority PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Occasional ability to work extended hours to accommodate case load demands. color: #376d7d !important; By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Unfortunately, you can only buy them at state stores or order them online. Very friendly employees easy to communicate with and have questions answered. Email Address. 1485. They charged my account 2 times within the same minute . https://www.doxo.com/info/harris-county-toll-road-authority. Please check with other tolling agencies directly for questions about their policies and programs. HCTRA Harris County Toll Road Authority. doxo is not an affiliate of Harris County Toll Road Authority. Ability to comply with office training requirements. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. You can try any of the methods below to contact EZ TAG. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. 2023 Texas Department of Transportation. Prior experience in a customer service-related role. See all the best ways overall to get in contact with EZ TAG ASAP. Prefer to pay as you go, and Pay your way? Open an account. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Prefer an automatic monthly subscription? Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. With the BancPass Toll Sticker you pay the lowest toll fee on the road. hctra login - nppez.bluejeanblues.net background-color: #203f48; HCTRA cares about your comments & concerns. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. If i have to pay somthing place contact me. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Learn more in our Cookie Policy. } For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. } For questions about the Grand Parkway, . I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. The best way to manage your account is by downloading the app. download the app and log into your account using the same username and password Referrals increase your chances of interviewing at Harris County by 2x. I have worked here for over 3 years and I have the utmost love and appreciation for this company. No endorsement has been given nor is implied. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. You can update your choices at any time in your settings. They are always available to assist and have a conversation. background-color: #376d7d; Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. What If I have a violation or pay-by-mail notice in the mail? Harris County hiring Customer Service Representative - Compliance Last Modified May 6, 2020. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Click the link in the email we sent to to verify your email address and activate your job alert. Simply call the customer service department at 866-978-5061. The office staff are helpful, polite, encouraging. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { This is an error with the Toll Operators billing system. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . HCTRA Harris County Toll Road Authority Where are my transactions? HCTRA Assistant Dispatcher 1st and 3rd Shift Your real card info stays hidden. Also note in the email your BancPass Toll Sticker number. Full Name. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Visit the Career Advice Hub to see tips on interviewing and resume writing. Everyone is always so nice and helpful when dealing with the staff at Resource. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Text message rates may apply. Ability to speak effectively on the telephone. HCTRA Harris County Toll Road Authority The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. .hmg-jb a:hover, .hmg-jb a:focus { if(typeof jQuery == 'undefined') { Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . | Dairy Ashford 1 shift and 3rd shifts are available. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris No minimum balance required. color: #376d7d; Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. They found me something that really suited my personality and the type of work I like and they found it fast! Saturday 8:00 AM to 4:30 PM. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Everyone is always so nice and helpful when dealing with the staff at Resource. HCTRA - Violation Collections Department/Collections. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. .hmg-jb-mobile-footer-nav>li>a { Call Center HCTRA Jobs in Bellaire TX Job Recruiters If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. 2277 Plaza Drive, Suite 600 } Business operations will resume Tuesday, January 19. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority doxo is not an affiliate of Harris County Toll Road Authority. . I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Where We Are a Service Provider. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. 281-875-3279. color: #fff; 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Ripoff Report | Hctra Review - Nationwide - Harris county toll road color: #203f48; All Rights Reserved. - Leading role in assigning and receiving I.T. HCTRA Harris County Toll Road Authority Password reset instructions will be sent to your email address if it has an associated account. . Were only here for another ten days. View News Archive. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Get email updates for new Customer Service Representative jobs in Houston, TX. Prepare and . Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. I ordered our transponders on July 3, 2020. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. place i need to cancell all the service thank you. HCTRA Harris County Toll Road Authority Harris County Toll Road Authority - Yelp Click here You can contact them directly by phone at 281-875-3279. HCTRA Harris County Toll Road Authority For quicker assistance, please have one of the available items below ready when contacting HCTRA. Please allow 24 hours for a customer service agent to respond to emails. John Barrera - Bilingual Customer Service Representative - Harris You are about to be logged out due to inactivity. Would you like to stay logged on? Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. .script("/js/multiple-select.js").wait() How can I contact Harris County Toll Road Authority about my bill? During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Overview of CSC complaint handling. Phone Number. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. color: #376d7d; Payments are free with a linked bank account. } Please include the detailed page showing the license plate, time/location and toll amount. Optional For Hilton Honors related questions or issues. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. They understand our culture and the positions we have open and provide candidates the fit it well. I can't find my paper bill. } X | CLOSE. Houston, TX 77040. Where can I get my cash reloadable BancPass Toll Sticker? Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Social . For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Meeting daily, weekly, and monthly production objectives. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. } HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Harris County Toll Road Authority Employee Reviews for Customer Service The minimum reload amount is $15. The staff responds very quickly and with details. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . How do I change the phone number on my account? doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Track correspondence sent, received, or requiring further action in case management system.