After checking again,they told me no, they see the payment but it is now too late. You will be asked to enter your information and then directed to a customer service representative. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. Lufthansa Booking +1830299 (3190 . They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. I hope Im never forced to need that airline again. You can see the exact position of the seats on the seat maps. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. I will not fly Lufthansa any more. Thank you all for your replies. Your group booking on lufthansa.com. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. They changed our seats! At least my United Premium Economy seats never changed and my departure is on time To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. "Punitive" seating is just one more reason I feel I made the right decision. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. While reserving a spot on the web, you should give a similar data as while reserving a . Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. I've been flying with LH since 1982 and they have progressively become worse and worse. Vueling flight booked via British Airways - luggage query 6:52 pm. He gets angry at me and closes the door and says no more boarding. Pay attention to the information presented to you. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. On neither leg did we have the seats I originally selected. If you have a credit card that pays for such fees then this would be a charge the benefit would include. Photo: Vincenzo Pace | Simple Flying. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! I *think* United does this as well though it's been a while since I've flown on a UA BE fare. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. What are Lufthansas Economy Light fares? The Lufthansa Reservation Number is +1818^483^0820. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. Unaware at the time of booking, we wouldn't be able to select seats on a code share. But with this, they will soon be topping the charts. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. I would bet that Lufthansa's competitors in this market also charge similar fees. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. This means that every time you visit this website you will need to enable or disable cookies again. They position LH as premium, yet create these ridiculous light fares. Yes. As Lufthansa described this option up until now: Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. What do you make of Lufthansas Economy Light seating policy change? Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Haven't been successful with Swiss yet. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Time to leave star alliance and seek for better options. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Lufthansa's Economy Light fares don't include seat assignments in advance. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). Any idea whether this will affect FTL/SEN/HON members as well? Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. SO ! The gap between Lufthansa and Ryanair has just narrowed even further. I look at him and go, wow. Hope this helps some people who arent aware of this - dont book a bag! While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. I always checked in . Thanks Lufthansa. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? You can then book or change your place here. Klm is was miles and more ahead ,(excuse the pun). BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Please note that, in principle, you are free to choose the seat that best meets your requirements. Call the Police. Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. If not then call the operating airline. Adios Lufthansa. I picked our seats and were given our boarding passes the next day at the airport. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. I've had previous issues similar to Jojo Rabbit's. 6 years ago. You can also update your saved preferences, contact and frequent flyer details at any time. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? Ski Helmet on Frontier Airline 7:23 pm. So yeah, you can bet that youll most likely be assigned a middle seat, and if you dont want that, you can pay a 25 (or $35) fee for the privilege of being assigned a better seat. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. If you dont need a seat assignment or checked bag, the savings could be worthwhile. A pop-up will appear saying that your seat selection is not complete. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. Benefits. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both After the 4th try we are done. Once you have the PNR for the operating (ta && ta.queueForLoad ? I think you're jumping the gun here when assuming the worst. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. the United website and the Lufthansa website. Lufthansa Operations need to be shut down. If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). Register your assistance requirements by calling tel. Lufthansa is an embarrassment to Germany and the Star Alliance. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. Based in New Delhi, India. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Nothing less, nothing more. When does the Skytrax rating get updated? What more can you ask for? Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. They feature at least ten centimetres of extra legroom. 4. Even BA let's you choose a seat 24 hour prior to departure. If you're flying Economy Light, your seat is currently assigned only at check-in. Hmmm, I wonder what review they will get. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. To do this, find your trip under My Bookings. If you dont like your seat, youll have to pay an amendment fee, starting at $35. Here you will find all information about the seat reservation fees in Economy Class. The hopeful in me is praying that they oversold. in Agent at Lufthansa. dont follow the news when it comes to LH and Jews. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. https://www.lufthansa.com/de/de/Sitzplatzreservierung. LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. But with this, they will soon be topping the charts. Please note that refunds cannot be issued directly at the airport or on board the aircraft. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. By the end of 2023, the German airline will start rolling out its new Allegris cabins, featuring smart seat designs in economy, premium economy . Because you need your AC confirmation number. I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Seat reservations after booking You can still reserve a seat even after you have booked your flight. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). This includes wireless charging, Bluetooth connectivity . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Honestly one has to look closely and I am not sure they do. Atleast, i hdve decided not to travel by this airline. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. How can such an airline still have such a loyal following. any time. Has anyone had a similar experience? We are traveling from SFO to Valencia this Tuesday 2/21 . SAS cancelling Japan flights 5:54 pm. Lufthansa adds $35 seat amendment fee. Online seat selection is free of charge from 23 hours before your flight departure. I Called Lufthansa to find out. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. Please contact the provider of the . Book your preferred seat when booking your flight. A refund for this reason is not possible. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. Book your flights with Yatra.com and hold your seat for free. Some airlines do not allow you to pick seats if you don't book from their own web site. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. The names of group members must be provided up to 14 days before departure. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. Yes, Lufthansa Express Rail includes an advance seat reservation. We are using cookies to give you the best experience on our website. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. You have a confirmed booking and are accepted at check-in (no waiting list). Using your booking code you have access to all your flights. You can also book a hotel or a rental car directly, or even take out travel insurance. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. And to come back later. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. FRA too has become a joke, worse than CDG. of my time. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. I'm still peeved that they want $50 per seat to select a seat in premium economy. more, You seem to have JavaScript disabled. LH is absolutely lousy !! I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. The only way they can get away with such behavior is because they really force people through their hubs. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. Sometimes, the price of a code share is less. I think you're jumping the gun here when assuming the worst. My return didnt! Lufthansa will begin randomly allocating seats during check-in for base economy tickets. The only improvement was that we were able to get connected quickly. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. The only thing I dont blame them for is their current business class product. Never understood how seat reservations are lost. My issue is this: In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. I called one more time after checking in . Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. I sat out strike day when all flights were cancelled. Probably to facilitate service, again at the expense of customers. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. And they're giving themselves a hell of an exchange rate on the USD there! When people book half a year before their cheap ass ticket and want to block all good seats for free. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Last night, I noticed that my seats are missing again! Save money on airfare by searching for cheap flight tickets on KAYAK. We should be OK strike wise. What happens if you can't produce an entry stamp? Please enable Strictly Necessary Cookies first so that we can save your preferences! Is that just for LH flights or will that also be the case for LX/OS flights as well? By this point I had paid for a seat assignment after my previous experience. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. The group is . Also bought my choice of seats. It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! Economy class on Lufthansa is a bit more comfortable thanks to better seats. Help with Scoot booking 5:28 pm. Without the warning it took 1.5 hrs. There are no operational reasons that would prevent a seat change. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. The representative will be able to help you with any questions or concerns you have about your Reservation. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. Lufthansas Economy Light fares dont include seat assignments in advance. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . Airlibe management should review this situation and take corrective action to restore the glory. I had extra time so I waited for them to open. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. See more about our ethics policies here. So, in sfo I hoped to choose at the airport. Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. Visit www.lufthansa.com for more information. Who cares to fly with these racists anymore? Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. Reminder Wake up call. First off, there is a strike at German Airports today. and when leaving Germany they demand to see your entry stamp into the EU.. Per Lufthansa website. An advance seat reservation only applies per flight segment. Lufthansa is the biggest joke of Europe. I booked on United, then paid Turkish for a seat, only to have it disappear. Hey there, I have to correct you on one thing: If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. No. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. The economy class passengers are the worst affected. Now, you have more time to plan your trip while securing the flight for your expected dates. Issuance of travel documents (tickets) 14 days before departure. You have successfully joined our subscriber list. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. I am posting this out of frustration and to give others a heads up about booking this codeshare. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. not inclined to argue with the German police as a foreigner! If they apply this to SEN, I will try hard to avoid LH wherever possible. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. A client support delegate will be glad to help you. At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Save. Please do not reply to violations of our Community Guidelines. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Using your booking code you have access to all your flights. This website uses the following additional cookies: (List the cookies that you are using on the website here.). On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. You make changes to your journey and thus alter your route. I will wait until tomorrow or so. I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. Re: Lufthansa seat reservations are not possible on this flight. Do LH or Star elites get to avoid this fee? Authenticate using your booking code or ticket number (E.g. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. I have to correct you on one thing: Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Lufthansa Gets Punitive With Economy Light Seat Assignments. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. To use our mobile site, please enable JavaScript. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. aisle seat, window seat, seat with more legroom). I picked seats on Lufthansa and every time I checked, they still showed up. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. Payment flexibility Book now, pay later. reservation as a status customer and benefit from automated check-in. True, but Aegean does not charge the change of the seat for 25. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. Fees already paid will not be refunded. This is the version of our website addressed to speakers of English in the United States. Pretty soon, they should all be wearing Black Shirts and a Swastika. To the point of even threatening the Police. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. You change your seat, but the new seat is cheaper or free of charge. Covid is not an excuse to disregard your customers. First off, there is a strike at German Airports today. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. In the past when I have had the misfortune to fly Lufthansa in economy, I have been able to pay the seat fees in Euros by calling in. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes.