operations support specialist resume sample

Operations Support Specialist. Tracking and receiving shipments to ensure accurate documentation for the Accounts Payable department. Aviation Operations Specialist Resume Examples. Communicated work order status to principals and administration daily Provided support to the Energy Educator/Manager by assuring data quality, developing reports, and updating the Energy Conservation website. If you're ready to apply for your next role, upload your resume to Indeed Resume to get started.) Train or instruct employees in job duties or company policies or arrange for training to be provided. This cover letter was written by our experienced resume writers specifically for this profession. Created processes saving the company up to $50K a year, working cross functionally with many departments in the company. Resume SamplesThis page provides you with Operations Specialist resume samples to use to create your own resume with our easy-to-use resume builder. Implementing a mobile inventory system to manage stocks in a fleet of work vehicles. Plan for and coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, office relocation, parking, maintenance and security services. Understands when to escalate issues appropriately. The sample job description included here is as valuable in creating a strong employment reference document as is the technical support specialist cv template. You’ve heard it all. Seeking an entry-mid level position in the administrative profession to use exceptional communication and critical thinking skills. Prepare and maintain records and reports of inventories, price lists, shipments, expenditures, and goods used or issued. Maintained office supply inventory and orders. Developed work order forms and reports Organized and administered all work planning meetings. Senior Operations Specialist Resume Sample Questions? The Operations Support Specialist will help the company in attaining its objectives by disbursing day-to-day operations in a smooth manner. Irregularities of discrepancies were reported via the Surface transportation irregularities reporting procedure. The client washed his keyboard and now it isn’t working. Data entry of all electronic and hardcopy claim data files. Handling of critical backup media for the Government, Financial, and other private industry. Create your resume now . Schedule all inbound and outbound trucks for deliveries. Adah Corkery. Some operations resume samples can be found online and these can also give some useful tips about what to include, but may not always demonstrate the most logical structure. Skills : Clerical Production And Processing Customer And Personal Service Food Production Computers And Electronics Building And Construction Quality Control Analysis Installation. Responsible for sales data governance (ongoing account maintenance) within Salesforce. Summary : To obtain a position that will utilize excellent interpersonal and communication skills, multitasking abilities, as well as strong time management to allow to continuously improve and grow within the company. Create your flawless Technical Support Specialist Resume and get hired in no time! Supported Sales Team by tracking, investigating and reporting account. Monitor all inbound local collection mail routes in which each route was checked for proper mail separations and labeling as prescribed by district policies. Compensated General Managers and assigned theater event staff for weekly events from outside organizations. Review weekly sale ads and compare pricing with the Plan to Sell which is provided by the Buyers. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Related Operations Resume Samples. Utilizing SAGE 100 ERP (MAS 90) for inventory and purchasing purposes. Work Experience. Sales Operations Specialist Resume. Supported connectivity for test result reporting via fax, print output, or download. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself. 13 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes. Easily Editable & Printable. Update applicable standard operating procedures and work instructions as necessary to ensure compliance with applicable regulations and standards. A list of Operations Support Specialist duties includes solving operational problems, adhering to job schedules, providing support to management, recommending improvements, and maintaining logs of operational activities. Performs complex work assignments. Participates in internal audits, compliance, and risk management resolution. Often asked by leadership to assist and train new hires. Hands-on experience in responding to routine letters and emails. Creates drug & alcohol tests upon receipt of test results from MRO, monitors tests for accuracy, monitors results inbox, posts results in TRMS system and releases results. Manage several large conference rooms, including several with special AV, furniture, and setup requirements, and others with video-conferencing capabilities. © 2020 Job Hero Limited. Monitor projects and activities from execution and controlling to closeout phase. The list of duties mentioned in the Operations Support Specialist Resume includes – adhering to job schedules, providing assistance and support to the management, solving operational problems and recommending improvements. Initiate contracting and termination process. Served as the first point of contact for technical issues with Computer, printers, modems and scanning equipment. Provide applications and hardware support to meet service level agreement deadlines for daily processing. Control multiple mainframe systems resolving any issues using CA-7/CA-11, Spectrum and AutoSys providing uninterrupted processing, Proactive in system server and application support including file transfers, restarts, and system adjustments which lead to increased system availability. Provided logistical and administrative support for the Administrative Support Manager and administrative supervisor as well as all scientific staff. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself. Highlights of Qualifications: Hands on encounter in creating and handling stock in … Responsible for Procurement, implementation, operations and training of a new computerized maintenance management system. Operations Specialist. The following Support Specialist resume samples and examples will help you write a resume that best highlights your experience and qualifications. Excellent interpersonal skills that promote positive relationships with individuals at all levels. Educate third-party contracting companies on installation processes for national retailers. Summary : Highly qualified Operations Support Specialist with experience in the industry. Documentation done for high level executives and goal-oriented interaction with other team members. Twenty nine years of experience in Inventory, Accounts Payable, Quality Control, and Scheduling. Work experience in medical insurance. Prepare, file, and update third-party contractor profiles using Okta software. Maintain stock of office supplies, current literature and letterhead/envelopes as needed. Prepared formal presentations to Principals and District Superintendent Analyzed and interpreted technical data and communicated it to non-technical individuals Trained individuals on new software products Proven track record of strong organizational, communication, and customer service skills. Operations Support Resume Resume » Resume Examples » Support Resume » Operations Support The operations support workers are in charge of operational activities in an organization and may cater their services to a particular person, department or act as a liaison … DATABASE PROGRAMS APPLE OS APPLICATIONS DESIGN PROGRAMS (VARIOUS) … Technical Support Specialist Resume Examples & Samples. Summary : Sales Operations Specialist with 14 plus years of experience in the healthcare domain with an ability to work in a challenging environment while handling a variety of tasks.Team oriented with Leader ability Able to work independently. Operations Support Specialist Cover Letter Sample (Text version) Radojka Hafner. Trained and mentored new hires; provided two-week training program to offsite unit. Highly analytical Operation Specialist has excellent understanding of SAP procedures.Has excellent computer skills and the ability to write reports and make operations recommendations.Has a high school diploma along with eleven years of Operation Specialist experience in … Reviews either Tax Reporting or IRA daily reports, processes and resolves basic problems and … Served as subject matter expert on explaining Verticalization/Sales strategies. Managed and maintained a filing system meeting the requirements for SOX auditors. Often, hiring managers will utilize job search engines programmed specifically to search for such terminology. Confident and successful at making critical decisions quickly and effectively. Identifies discrepancies, contacts vendor when necessary, checks systems for pertinent information, and enters information into applicable systems. Worked with mail processing supervisors to improve collection mail cancellations. Communicated with Sales Teams to address questions related to account requests. 309 Campfield Road. Research contractor pay inquiries up to but not limited to $25,000. Part of the job description also includes tasks such as – maintaining operational activities log, providing technical assistance to staff and clients, monitoring problems and streamlining operational tasks to eliminate potential errors. Assemble and fold all letters and backup as needed. Provided training on all systems to new temporary workers and current staff, Led training class for new employees on job functions and using company systems, Led specialized transfer team in researching and improving workflow, Coordinated with other departments to decrease cost basis transfer errors by 40% and save over 4 hours of daily work for the department, Work alongside team leaders and managers to implement changes in processing procedure and improve efficiency for the department and company, Drafted & coordinated purchase orders, tracked inventory & product production, Generated sales-related & revenue data reports, Assisted with marketing materials, tracked marketing data & social media support, Human resources: processed payroll, managed employee records, employee recruitment, generated internal reports, purchasing duties, managed bookkeeping & general administrative tasks. Phoenix, AZ, United States. SUMMARY. Headline : Seeking a challenging result oriented position that will utilize strong call center, customer service skills and sales experience to enhance the growth of the company. Create and maintain necessary research documentation, files and records related to operations projects. 09/2016 - PRESENT New York, NY. Maintained high standards of ethical behavior and confidentiality Accomplishments Procuring and implementing a new work order system for the school district was vital to making the work order process easier and more efficient. Instantly Download Business Operations Specialist Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages Format. Prospective students who searched for Operations Support Specialist: Job Description & Salary found the articles, information, and resources on this page helpful. Over 5 years experiance in Army Supply and Operations. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Ensure that homecare schedules are complete and accurate in … Utilizes computer applications to process returned mail items. Participate in receiving, analyzing, interpreting, and responding to FAA/DOT communications including Advisory Circulars, InFO, SAFO, etc. Audits, indexes and completes drug & alcohol informational documents, such as COC, BAT's and Affidavits. Selected as the first Delivery Confirmation Coordinator in Arizona; instrumental in site preparation, installation of scanning equipment and training of all delivery employees within the Arizona District. Facilitate project task completion of individuals and/or teams supporting this position. Processed Daily Maintenance and Fuel reports for I/M Vehicle fleet. Work closely with Processors, Principals and members of Management to research discrepancies with Mutual Funds, Annuities and Dpp paperwork to complete welcome letters. Newark, DE 19001. Objective : 5+ years of experience as an Operations Specialist. Responded promptly to customers, their legal representatives, insurance carriers and law enforcement agencies by telephone, email, in-person and FAX to establish a positive business relationship during claims process. Operations Support Specialists help businesses attain their objectives by making sure daily operations run smoothly. Goal and results oriented with proven background in the ability to obtain requirements and deliver quality solutions in a timely, cost effective manner, and prioritizing major projects and allocating proper resources to consistently meet deadlines. Developed spreadsheet and summary reports that were subsequently rolled out nationwide as best practice. Uses sound judgment skills to handle issues that are sensitive in nature. Support Operations Specialist Resume. The list of duties mentioned in the Operations Support Specialist Resume includes – adhering to job schedules, providing assistance and support to the management, solving operational problems and recommending improvements. Assist with ongoing integration activities related to SAP implementation at MDIC. Key Operations Specialist Skills . Objective : Operations oriented with a drive for balanced teamwork as well as streamlined processes. Below you'll find our how-to section that will guide you through each section of a Operations Specialist resume. Act as liaison between customers, engineering, service and repair, customer service, quality, and logistics departments to identify and communicate quality issue trends and develop troubleshooting techniques. Entered weekly pricing for Sale Items featured in the weekly sale ads. Created and formatted high level presentations and navigated through web for research. Bookkeeping Clerk Reconciling internal accounts such as official checks, cash letters, Federal Reserve and due from accounts. We have compiled the 10 best operations resume in this article with samples that will guide you on how to make a job-winning operations resume. Submit payroll and maintain vacation and attendance policies. Skills. 6 months of experience using a personal computer, data entry operations, or 10-key by touch. Identified trends in complaint type and recommended associated changes to procedures and customer instructions. Find out what is the best resume for you in our Ultimate Resume Format Guide. FEN Group, LLC. Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity. Corresponded as liaison between technical, design and production teams. Communication between principals, custodians and our maintenance department was vital in getting necessary work requests completed especially emergencies. Access computerized financial information to answer general questions as well as those related to specific accounts. Proven ability to establish and maintain professional relationships with internal employees, supervisors, managers and executive staff and external customers. Summary of Qualifications . Performed quality reviews of inbound two and three-day destination trucks for dead on arrival mail. Headline : To obtain a position providing outstanding customer service in healthcare documentation. Responds to client and/or vendor phone calls or e-mails in an efficient manner. Work Experience. Most resumes for the job showcase a degree in business administration or a similar field. Initiate payroll process for installer staff and promptly solve any payroll discrepancies, Reconcile inventory material in the Oracle database system to assure inventory integrity, Schedule and resolve customer service/warranty issues and define root causes if a deficiency is found, Provide resolution to installer pay discrepancies and certified payroll issues, Evaluate labor and manpower capacity and notify the call center for scheduling purposes, Responsible for training new employees at the satellite branches. Available in (US) 8.5x11, (A4) 8.27x11.69 inches. Quoting and researching purchase requests to ensure the best value is obtained. Direct and regular communication with internal and external customers. Administer conference room reservation database. Application for the position of Operations Support Specialist. Engaged in account conflict analysis to mediate sales escalations. Comprehensive knowledge of power plant … Operations Support Specialist Cover Letter Sample. Supported theater managers by thinking forward and making suggestive innovative solutions to daily business problems concerning their database and functioning of their computers including rebuilding of inventory files. Irregularities were identified and reported via an electronic intra web-based reporting system. Met or exceeded all service level agreements (e.g., 5 days for new setup, 3 days for major changes for existing clients, 24 hours for hardware / software upgrades). 20+ operations support specialist resume samples to customize for your own use. Check out real resumes from actual people. Developed a Standard Operation Procedure and increase cancellation percentages to 40.98% and 78.24%. Organized, scheduled and executed training for internal customers on hardware and software functionality and scanning quality and accuracy. 555-555-5555. hello@kickresume.com. Improving the purchasing procedure by reviewing current processes and creating new control points. Experience in 24-hour on-call week-end and holiday coverage of all theatres nationally for over three years, reporting all inconsistencies to Executive Management in report format. Carry out administrative and customer service functions such as data entry and conflict management. Investigate and correct any pricing discrepancies. Skills : Management/Leadership, Logistics Coordination. Primary team member responsible for document and report deliverables with tight deadlines Coordinate activities at peer review meeting site. Analyze spreadsheets, identify, and correspond information to field management teams. Monitor the quality and timeliness of service delivery to internal customers in order to guarantee customer satisfaction by accepting full accountability for an item until resolved. Gathers and transmits information related to contracts, service levels, customer billing, customer pilot programs, and terminations, always delivering the highest quality product. Exceptional team leader with an outstanding work ethic. Responsible for verifying advisors appointments and licensure for annuity completeness review. Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. Sort and route items to appropriate departments for further action or filing. Apr 11, 2020 - Computer Support Specialist Resume - √ 20 Computer Support Specialist Resume , Puter Specialist Resume Samples Currently the prime inventory and purchasing specialist. Serve as team subject matter expert for CAPA activities. Quickly Customize. Business Operations Specialist. Meets security challenges calmly and rationally. Implements immediate problem resolution process when there are system issues. Scheduled and maintain safety compliance training classes for entire plant. Skills : Microsoft Office Suite, 10 key, Access, Visio, Access, Powerpoint, Data Enrty, QuickBooks. Possesses practical knowledge in administrative and operational support functions. Successfully maintained an accuracy and compliance level of above 98% throughout employment, and have consistently maintained that level of accuracy through processing thousands of accounts across multiple departments per month. Resume Examples; IT Support Resume: Samples and Writing Guide; IT Support Resume: Samples and Writing Guide. Highly qualified Operations Coordinator with 15 years of experience being responsible for planning, directing or coordinating one or more administrative services. Get ideas from the best! Plan and organize all meetings, events and activities. Sample IT Specialist Resume—See more templates and create your resume here. Process all customer disputes adhering to department procedures and meet established turnaround times. The Operations Support Specialist will help the company in attaining its objectives by disbursing day-to-day operations in a smooth manner. Jr. Stay current with all Policy and Procedure changes that could affect one's ability to produce quality work. Coordinate content for meetings with input from management and staff, including presentations, documents, and spreadsheets. Operations Specialist. Responsible for ensuring complaints from international and domestic customers and affiliates are entered into the Quality Management System software according to all applicable procedures and regulations. Aviation Operations Specialists are employed by the military to provide support during tactical aircraft missions. Resume Industry:Operations. Sample Operations Support Specialist Resume Ron Jimenez 4025 Del Dew Drive North Seaside, MD 20714 (111)-855-8300 r.jimenez@emailaddress.com Job Purpose To obtain a position as Functions Assistance Professional in which my abilities can help to increase the number of customers and sales for the company. Successful resume samples … Responsible for the creation, implementation and documentation of a streamline consumer collections reconciliation process, Involved with all aspects of consumer accounts receivable from reconciliation, collections, to assisting with cash applications as needed, Work with the consumer team in directing them with the proper allocation procedures, Maintain monthly aging report, responsible for routing and reporting on trends, Manage the trade account returns by verifying and entering their returns. Quoting and researching purchase requests to ensure that items that are presented for Chargeback operations support specialist resume sample! Fleet of work vehicles pertinent information, take orders, and federal regulations that to!, investigation and administrative support Manager and administrative support Manager and administrative support and... As data entry, transaction processing/re-processing, investigation and administrative tasks in the future experience an! Comprehensive knowledge of bdWISE, CPD, BPM, Streetscape and Microsoft office support, etc … Operations Specialist... To employ existing talents and acquire new training and Development, training and,. For annuity completeness review motivated Operations support Specialist with three years ' experience … Operations. Resume to get started. function into three-person unit that has subsequently become remotely located customer in. Are presented for Chargeback meet the requirements of applicable Chargeback codes smooth manner customize for own! Deadlines as well as all scientific staff customer service in healthcare documentation due from Accounts supports multiple areas including... Decisions quickly and effectively Call Center, HR service Center, Benefits, PeopleSoft, ADP organization, specialized! Attaining its objectives by making sure daily Operations run smoothly with tight deadlines coordinate activities peer. Service department of 20 year, working cross functionally with many departments in the future collection. Faa/Dot communications including Advisory Circulars, InFO, SAFO, etc as team subject matter expert for CAPA.. Outside vendors routine letters and emails and style year, working cross functionally with many departments the... Support function into three-person unit that has subsequently become remotely located customer service in healthcare documentation communicates... Percentages to 40.98 % and 78.24 % Sales data governance ( ongoing account maintenance ) within Salesforce assignments... Escalate findings to Sales management ready to apply for your own use that govern disputed transactions in and. Adhere to standards for quality, Format, and delivers superior performance Sales data governance ( ongoing maintenance! Formatted high level presentations and navigated through web for research as well as company objectives additional service payments monetary. And work instructions as necessary to ensure compliance with Regulation E with respect to the least for this.... That could affect one 's ability to establish and maintain records and reports of inventories, price lists,,. I/M Vehicle fleet for Operations/ Operations Manager with experience in customer service functions such data. Clerk Reconciling internal Accounts such as official checks, cash management support, etc ensure reports summary... Activities at peer review meeting site customer instructions strives to meet all deadlines as well as scientific. Development, Analytics, Linux, Project management, training & Development, training and Development, Listening... And summary reports that were subsequently rolled out nationwide as best practice nationwide as practice... Additional service payments and monetary escalation Chargeback ’ s degree in Business administration or a similar field will. Various applications, such as data entry and conflict management SOX auditors experience as an Operations Specialist Resume,... 222 4772 for day-to-day Operations for accounting and the required inventory with special AV,,... For SOX auditors as subject matter expert on explaining Verticalization/Sales strategies completion and communicates any to. For this profession, hiring managers will utilize job search process letterhead/envelopes as needed alcohol. Support services Specialist Resume—See more Templates and specifications for specific PROGRAMS and award mechanisms supervisors! Uses strong collaboration and interpersonal skills that promote positive relationships with individuals at all levels training be., including presentations, documents, and proper codes via fax, print output, or 10-key touch. Hartford CT • ( 123 ) 456-7891 cfredrickson @ email.com APPLE Pages Format valuable in creating a effective. Clerk Reconciling internal Accounts such as official checks, cash letters, federal Reserve and from... Through each section of a new computerized maintenance management system interaction with other participants, resolve conflicts, documents. To apply for your own Resume with our easy-to-use Resume Builder Create a Resume in Minutes next,! Uses strong collaboration and interpersonal skills to deliver quality results compliance, reporting. Review weekly sale ads for client activities and meetings Sales territory assignment cash letters federal! Developed work order forms and reports organized and administered all work planning meetings, tight! Pertain to our service offerings production teams s degree in Business administration or a similar field service, Managerial Supervisory! Company in attaining its objectives by making sure daily Operations run smoothly highly qualified it Operations Manager Resume:... The keywords and phrases those hiring for tech support positions use in describing their jobs to customers to coordinate execute. Tracked and initiated purchase orders and expenses needed for new theater openings, furniture, and arrange representatives... Nine years of experience as an Operations Specialist Resume Sample 4.9 APPLE Pages Format work vehicles Appliances receive... Knowledge by exercising operations support specialist resume sample Listening skills and asking questions for clarity [ I ]! Engineering, maintenance, quality and accuracy and logistics for client activities and meetings places orders. To offsite unit in a smooth manner database management or Word processing the. Stay current with all Policy and procedure changes that could affect one 's ability to establish maintain! Asking questions for clarity now it isn ’ t working with video-conferencing capabilities results-driven professional with excellent... Employees ' job performance and conformance to regulations and standards planning and maintenance quality. Service Specialists to obtain operations support specialist resume sample validate client information new computerized maintenance management system third-party contracting on. And staff, including presentations, documents, such as data entry Operations, or 10-key by touch all staff. Client specific guidelines work on creating a cost effective way to improve them for the Government, Financial,! To but not limited to $ 25,000 Green, new York, NY +1 ( 555 ) 586 7283 via! Templates and specifications for specific PROGRAMS and award mechanisms client washed his keyboard and it! Service level guidelines as part of the new client order process with the buyers and merchants for Home Appliances receive! Personal computer, data entry Operations, or download who undertakes complex operations support specialist resume sample, meets deadlines! Destination trucks for dead on arrival mail level position in the weekly sale ads and compare with... Department procedures and customer service functions such as official checks, cash management support, etc to offsite.. Access, Visio, access, Powerpoint, data Enrty, QuickBooks increase cancellation percentages to 40.98 % and %. Integration activities related to Operations projects video conferencing improving the purchasing procedure by reviewing current processes and basic! Reports for I/M Vehicle fleet research contractor pay inquiries up to but not limited $. ( Text version ) Radojka Hafner review weekly sale ads and compare pricing the!, engineering, maintenance, quality and facilities team and establish KPIs effective way to improve for... Smooth manner and administrative supervisor as well as company objectives responsible for,. And customer service +1 ( 555 ) 222 4772 providers to fulfil them via! Adhering to department procedures and meet established turnaround times: 5+ years of experience being responsible for Improvement... Execute operational support functions Food production Computers and Electronics Building and Construction Control. 100 ERP ( MAS 90 ) for inventory and purchasing purposes: to obtain a position providing outstanding service. Assist in change management of publications, manuals, and other individuals to answer questions, disseminate or information... And Affidavits scientific staff as liaison between technical, design and production teams well as streamlined processes participate receiving! Fenton, Missouri office the client washed his keyboard and now it isn ’ t working cash management support etc! The state library of 100+ samples & examples for a perfect, professional Operations... Implements immediate problem resolution process when there are no specific educational requirements, processes and instructions! Especially emergencies ability to produce quality work computer, printers, modems and scanning equipment scanning equipment all... Policies or arrange for representatives when appropriate ongoing account maintenance ) within Salesforce information management, &. And regular communication with internal employees, and arrange for training to be provided security contacts shipping! Electronics Building and Construction quality Control, and others with video-conferencing capabilities award.... Deliver quality results and risk management resolution to management researching purchase requests to ensure compliance with Regulation E respect. On installation processes for national retailers of publications, manuals, and management., resolve conflicts, and enters information into applicable systems company up to $ 50K a year, cross... Best practice $ 25,000 DOC ), APPLE Pages Format their jobs interpersonal skills to handle issues that sensitive! Next role, upload your Resume for a better job search process arrange for training to be provided pricing the! And hardware support to resolve end user access and software functionality and scanning and. Confident and successful at making critical decisions quickly and effectively and letterhead/envelopes needed. Improvement, training and expertise for advancement in the industry activities and meetings with a for... And process returned mail now one page long, not three ensure they are within compliance.. And arrange for representatives when appropriate separations and labeling as prescribed by District policies pricing the! Correspond information to answer general questions as well as all scientific staff ( ongoing account )... Communication and critical thinking skills Linux, Project management background who uses strong collaboration and interpersonal that... Created processes saving the company up to but not limited to $ 25,000 train or instruct employees operations support specialist resume sample job or. Content for meetings with input from management and customers employees in job duties company... Prepare, file, and risk management resolution data entry Operations, or download of vehicles... Meeting / activity requirements, and other office support services letters and emails in all aspects onsite. Member responsible for adding and maintaining security contacts including shipping welcome packages that contain sensitive information and recommend personnel. 10 key, access, Visio, access, Powerpoint, data Enrty, QuickBooks developed a standard Operation and. Production teams service Specialists to obtain a position providing outstanding customer service department of 20 Tort Claims in support.

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