Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Our lowest smart saver fares may not be available every day. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. .content.header-bottom { margin: 0; You can reset these at any time. Currently it is not mandatory, but highly recommended as it helps us add an extra layer to authenticate you and stop unauthorised access to your account. Half-yearly account fee is waived if $50,000 or more is spent on card since that half-yearly fee was charged, 2 complimentary valet parking vouchers per year, Joining fee waiver + $145 discount off standard 12 month individual Membership rate. Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Pro-tip: For the best Oscar experience, sign in to the website first. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Last Updated: 2021-10-06 11:45:03 Loyalty programme product innovation and optimisation. Convert your Star Alliance Points to award miles or points in your chosen Frequent Flyer Program of the participating Star Alliance member airlines. How do I update my name, account details and date of birth within my Airpoints account or Koru membership? It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. Offers available to new , approved HSBC credit cardholders. Then you can spend your AirpointsDollars on flights and OneUp upgrades. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. 3 Status Points are earned on applicable credit cards only. When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. You can also use AirpointsDollars to buy seats from many of our Star Alliance Partners. New Zealand domestic check-in. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. You should also make sure if your contact information changes in the future that you update this on your account as soon as possible. Elite and Gold members have the exclusive right to gift rewards to nominated people. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. * At the start of each month, the earn rate tiers for your Westpac Airpoints credit cards, will reset. No, AirpointsDollars may not be exchanged for cash. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. Compare and book leading operators from taxis and shuttles to limousines and helicopters. I already have a airnz account That's great! Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Can I use AirpointsDollars to upgrade my booking? Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking. Westpac Airpoints World Mastercard. Then you can spend your Airpoints Dollars on flights and OneUp upgrades. Your Airpoints number if you have an Airpoints related enquiry. Air New Zealand Internet Banking. sales presentation can be a very "hard. It's possible your missing AirpointsDollars and Status Points are still being processed. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. Thank you for your patience. It also generates unique and strong passwords for your use. then. Simply click on the "sign in" button on. You can make many changes to your flight details online: All you need is your six character booking reference. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. Sorry, these alerts are only for customers living in New Zealand. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. height: 42px; Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. There are many ways to earn AirpointsDollars - to find out more,click here. How do I know how many Airpoints I'm earning? .content.header-bottom { If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. .mobile-hide { $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. And there's plenty of more ways he can help. A password manager stores all your passwords securely, so you do not need to remember them. Air NZ Booking Assistance: 0800 737 000. Digital Airpoints cards. Online booking help. There are many ways to earn AirpointsDollars - to find out more,click here. Just ask "What is my credit balance?"