Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. We have reviewed the complaint and the related matter. I paid them in full. These people need to be stopped. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. I just want to know who to pay to make sure things are taken off of my reports. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Work with Lemberg Law out of Wilton, CT. My tertiary goal is to pay as little as possible. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Convergent Outsourcing can only contact you under the specifications of the FDCPA. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. We value your privacy. That's if they're reporting. As of April 1st, 2020, Sprint is now part of T-Mobile! Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Look at all the reviews. There, you will be able to submit your phone number to our Do Not Call list. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Note: I recorded both Sprint phone conversations. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Companies across the United States contact us to help them recover debts. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Further dinging score. The agencies are much more likely to sue now then in the past, even over small debts. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. It is on my credit report now. In business since 1950, Convergent is one of Americas leading collections agencies. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. FAQs At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. She said to give them a call and try to settle for less with them. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Corporate Advocacy Program: How to repair your business reputation. Don't dispute again, it will come back validated. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This company doesn't seem reputable. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. 2 years later they are contacting me saying I owe them money. Caller I.D. We also do not buy debts the debt that you may owe is still owned by the original creditor. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Balance due is 1700. Maryland Residents: This agency is licensed as NMLS ID # 930053. I was making payments via automatic draft. If you weren't paying on it then it went to collections. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. If they say yes, you have something to fall back on. I had a Spring sent to ERC. I was told I owed Cox communications 200 dollars from over 5 years ago. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I was able to settle account for $500, which is a victory as the original amount was $1083. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. They are supposed to do that when it's paid. Payment FAQs How do I find my account number? I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Unbelievable!! Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Thank you for visiting Convergent Outsourcing to make a payment on your account. How does that work ? I suspect the contract was hidden in the purchase of the I pad. I had new devices on T-Mob so any blacklisting didn't affect me. I have been receiving calls periodically, have not answered these calls. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. But like most debt collectors, it has a questionable reputation with its customers. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I have the same collections from sprint thru convergent outsourcing on my credit report. Learn more about Convergent Outsourcing or view your account with us online. I got a letter stating I owed monies to Sprint. If a CA buys a debt they can report as if they were the OC. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. I'd only worry if they fail to indicate that you paid the debt. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. :'(. After you submit your information, calls to your number will stop within 24 hours. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. GO over it with them and see what they got. Maryland Residents: This agency is licensed as NMLS ID # 930053. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Just wanted to share. So, now I'm not sure how to handle this. OC and CA are in no way required to delete. No luck. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . This is the best way to manage and repair your business reputation. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business I made arrangement to pay for some equipment for renting it, I did not owe them any money. My secondary goal is to get this removed ASAP. Even if someone you speak to says no, try someone else or on another day. We value your privacy. - Send one more email to executive office asking nicely again to have it deleted. Create an account to follow your favorite communities and start taking part in conversations. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. Rude! I'm down to one last account, and would like some guidance on how to tackle it. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. They actually are a debt collections agency. Will paying sprint remove collection? I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Please contact the moderators of this subreddit if you have any questions or concerns. All rights reserved. We understand that collections is often an emotional and overwhelming process. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Work out a payment plan. I got the collection agency's name and with that emailed them for an account number. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. I called the Federal Bureau of Consumer Protection and filed a report. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I never spoke to them again. All rights reserved. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. They might say yes or no. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. For example, you may have a baby on the way or want to apply for a mortgage. If push comes to shove and you need to take legal action, its your word against the agencys. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. More details on software and accessibility are available at WebAIM.org. We appreciate the opportunity to respond to your concerns. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. For more information about reviews on ConsumerAffairs.com please visit our Dorado, PR 00646, Metro Office Park I have sent numerous validation letters and no response! 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. - Wait a few days, it most likely won't be deleted even if they said it would. Watch to learn more! Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. Unsubscribe at any time. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. If you have a valid email address on file with us, you will receive a password-protected receipt via email. I called Sprint to get some information on the account. Convergent Outsourcing help. I suppose they need to provide: Proof of contract - with sign-on and termination dates. Sprint cannot make exceptions to this policy. It was gone off my reports within 2-3 days. The letter needs to explain the reason for your late payment and why youre requesting removal. This reply is in response to your complaint we received from the CFPB. It's the only way to shut them down. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Get buying tips about Debt Collection Agencies delivered to your inbox. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. They're trying to collect $2,200.39 of which I have no idea what this is. 7 calle 1, Suite 204 Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. All rights reserved. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. I just went through this, except the CA for mine was ERC. The issue is, I never had an account with Sprint. Do I handle the debt through Convergent? One of our team members will walk you through the payment process and answer any questions you may have. Join our community, read the PF Wiki, and get on top of your finances! If there is no email on file, the consumer will be mailed a copy of their receipt. I have never had an account with Verizon! Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. How those businesses take care of those complaints is what separates good businesses from the rest. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. I know this thread is a few months old but I thought I'd share my experience. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. Convergent Outsourcing is not a scam. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! So from what I am seeing, either way, Convergent can legally have it on your report. FTC's website on credit. Companies across the United States contact us to help them recover debts. Your credit score will be affected by this Company. They are so good at disguising themselves they even have an official looking form. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. If you have an account with us, we're here to help! Enjoy reading our tips and recommendations. Create an account to follow your favorite communities and start taking part in conversations. Or, should I try to handle it through Sprint (since they own the debt). Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. It's a scam to collect money from people who pay what they owe. If reporting correctly, it can stay on reports for 7 years from DOFD. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Except when it drops off the credit report. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Bryan Sankey's Phone Number and Email Last Update. Ok, I may be wrong and others can chime in and correct it. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Neither one is in the wrong legally. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Convergent Outsourcing's other names Convergent Outsourcing does not accept payment in exchange for credit deletion. I HAVE NEVER OWN A TOYOTA! Some dont. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Have anyone dealt with sprint/ convergent outsourcing in the past? All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. The consumer can also call and request a copy to be sent to their physical address or their email. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. I paid them today, now waiting to see what will happen. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . I am a bot, and this action was performed automatically. You can enter your email address to have a copy of the chat transcript emailed to you. Some people have been lucky and it was deleted right away, though. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. I ended up paying the entire balance through sprint in order to get account removed. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. And that my Identy had been stolen last year. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. They stop taking the money out of my account and listed it as a paid debt on my credit report. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/.