Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. etc. Chavez was sentenced to 16 months in prison, followed by three years of supervised release. cash kiosks located at each jail facility, You can place money on an inmates account using the inmates . There are no third party beneficiaries to this EULA. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. Arbitration and Dispute Resolution: You and the Company each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this site; or (iii) the Companys services shall be resolved exclusively through final and binding arbitration rather than in court. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. At HomeWAV, we truly believe in the power of connection. Read the Blog Service Levels and Support. Safety starts with understanding how developers collect and share your data. Please review the Facility Agreement. A Privileged Communication must be identified as such by the individual asserting the privilege (your attorney) when that individual registers as a user or when scheduling the communication. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. Understanding Fees | Privacy Policy. HomeWAVs software allows you to schedule without any assistance from jail staff. Terms of Service 21. The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. The Refund Fee is not applied when a facility is decommissioned or when funds have never been used. Visit your local PayNearMe location to add funds. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. Exercising Your Rights to Know or Deletion, Personal Information Sales Opt-Out and Opt-In Rights. Easily send letters and photos from your computer or smart-phone. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. Inmate Penpal Listings. Please feel free to contact our visitor support team by phone at 844-394-6639. Your Facility will inform you of additional terms, conditions, and restrictions (separate from this EULA) that apply to Third Party Content, the type of Third Party Content available to you, the time periods for use, and the applicable fees. HATE THIS APP. HOMEWAV MAKES NO WARRANTY THAT (I) THE HOMEWAV SOFTWARE WILL MEET YOUR REQUIREMENTS, (II) THE HOMEWAV SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE THIRD PARTY MATERIALS WILL BE ACCURATE, FUNCTIONAL, OR RELIABLE. We won't be needing the InmateAis service anymore. 2) Choose "Manage Funds". We understand that knowing someone in jail is hard, but with HomeWAV, we hope to make communicating easier by allowing video calls similar to FaceTime. $ ! SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. Upon termination, HomeWAV will deactivate your user account. DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Fair Credit and Reporting Act (FCRA) compliance. This has been the best customer service I have ever recieved. Detention Custody Services Inmate Account Deposits. IGF: IGF funds will be refunded to credit cards less 10% of the remaining balance using a Last-in, first-out methodology. TrustLogo("https://www.positivessl.com/images/seals/positivessl_trust_seal_md_167x42.png", "POSDV", "none"); Subscribe to Wire of Hopes Newsletter , Prison Penpal Advanced Search Subject to the Companys contractual and/or legal responsibilities, as well as any applicable legal exception, you may do the following at any time by contacting us via the email address or phone number given on the Website: Access what data we maintain about you, if any. Save money on phone calls. Really bad connections 90% of the time. How to Send Money to an Inmate in Whitley County Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. Inmates look forward to mail call. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. These funds will go directly to the inmate to call whomever they wish. IF YOU ARE AN INDIVIDUAL USER, THE FOLLOWING APPLIES TO YOU: Entire Agreement. Sign in to call our secure toll-free support number and use option one to add funds. I recommend you to everyone in my situation. Add Funds via Phone Pay at PayNearMe Location ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. It always worked out great and we would like to thank you for the good service. For more information, please review GoLookup Terms of Use. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); information created by you in connection with your use of the services (such as phone contacts imported or created by Users, call comments, tags, greetings, hold music, data necessary to the integration of professional tools); Notwithstanding a Facilitys rules or policies to the contrary, Facility Network Users must be provided a reasonable opportunity to review and accept this EULA, and a copy of this EULA must be provided to the Facility and all Facility Network Users. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). No Warranty: THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY SERVICE OBTAINED Chavez, Durazos co-defendant, pleaded guilty to Smuggling Goods from the United States and Making False Statements in Connection with the Purchase of Firearms. We encourage you to periodically re-read these Terms, and the privacy provisions hereof, to see if any changes could affect you. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. Sign In or Create an Account with the HomeWAV App. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. 4. After that, its as simple as accepting a call. Everyone I have dealt with in the last 2 years has been marvelous! Video messages i receive are zoomed in like 4x. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? RETURNING VISITOR. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on the Website. Video calls for most facilities range from 10-50 cents per minute. ); Account management, including adding or transferring funds; If HomeWAV and the Facility confirm that this is a Privileged Communication, that communication will be flagged as such, and will not be recorded or monitored. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. TTM: TTM funds will be refunded less 10% of the remaining balance to the last card used for each third-party user. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. HomeWAV Website Sign in and add funds directly through our website. We advise you to review the Facilitys policies and local rules within your jurisdiction to confirm the procedures taken by the Facility. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. If sold or shared, Categories of Recipients. The information contained in this website may be out of date, or may contain errors or omissions. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? The developer provided this information and may update it over time. IF YOU ARE AN AUTHORIZED ADMINISTRATOR ACTING ON BEHALF OF A FACILITY, WHEN YOU CREATE THE FACILITYS USER ACCOUNT, YOU ARE ACCEPTING THIS EULA ON YOUR OWN BEHALF, AND ON BEHALF OF THE FACILITY AND ALL OF THE FACILITY NETWORK USERS. And immediately the service was working for my inmate. (The mobile app is available free in the app store for iOS and Android.) For full instructions on all the benefits of using Homewav to visit a Whitley County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. We will not sell or rent this information to anyone. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. I've tried other companies who offer similar services but the quality of their finished products was terrible. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HomeWAV through arbitration. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. 2000 Vassar St. #10731 Also very easy to use. All information is provided without warranty of any kind. Oh my Lord this app is awful. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to support@HomeWAV.com. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. J. You are responsible for safeguarding and maintaining the security of your login credentials and user account. Changes in Terms and Conditions: The Company reserves the right, in its sole discretion, to change these Terms at any time. 16. Here are seven tips for a seamless experience. There are four ways to deposit funds to Inmate Accounts using TouchPay. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to the Website. //]]> Site Map, Wire of Hope East Coast at a correctional facility that offers the HomeWAV system. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or by coming on-site and using the HomeWAV kiosk in the lobby. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. ANY RELIEF AWARDED CANNOT AFFECT OTHER THE COMPA USERS. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. 2. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. It's great to know about this service and I will surely use it in the future if needed. Understanding Fees | Privacy Policy. It certainly has been helpful and everyone is very helpful. User Account Security. Express any concern you have about our use of your data. If you do not wish to be bound by this agreement to arbitrate, you must notify the Company in writing within thirty (30) days of the date that you first access the Website. If you do not wish to be bound by this agreement to arbitrate, you must notify HomeWAV in writing within thirty (30) days of the Effective Date. Redeem your Talk To Me bonuses by following options. Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. As expensive as it is to use you'd think it would work better and why steal our time when you're charging us out the wazoo already. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. [CDATA[ A Douglas man, Kevin Durazo, was sentenced last week to 24 months in prison after pleading guilty to one count of Aiding and Abetting Making False Statements in Connection with Acquisition of a Firearm and one count of Making False Statements in Connection with Acquisition of a Firearm. Save my name, email, and website in this browser for the next time I comment. HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. So thank you very much. other information needed to provide you with the information or services you are requesting; and Thehope is that ratting on you gets them a lighter sentence. If you have been looking for an alternative to FaceTime to connect with someone in jail more efficiently, HomeWAV provides video and voice calling resources. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. THIS NON-LIABILITY FOR DAMAGES APPLIES WHETHER IN AN ACTION BASED ON CONTRACT, TORT OR ANY OTHER SUCH THEORY, EVEN IF HOMEWAV HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You can transfer funds between inmates on your account. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. User may not use any the Companys property in connection with any product or service that is not offered by the Company, in any manner that is likely to cause confusion with the Companys business, or in any manner that disparages the Company. First, choosethefacility and addyourloved oneto your call roster. are available in their housing areas daily from 6:30 AM to 11:00 PM. Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. Our Privacy Policy is accessible at https://www.homewav.com/homewav-difference/homewav.com/privacy_policy. Users of our Website may elect to opt-in to all cookies. Section 1232g, 34 C.F.R. So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. Contact Wire of Hope Click on the Green + on the bottom of the screen and pick "Add Funds 3. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. If you do not have a card saved in the system, you need to enter the correct information below. Subject to your compliance at all times with this EULA, HomeWAV grants to you a limited, non-exclusive, non-transferable license during the Term to access and use the HomeWAV Software for your personal use only, provided, that Facility may use its license to the HomeWAV Software for its Facility Network, subject to this EULA and the applicable Facility Agreement. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Updated. I'm glad I have the ability to send pics and letters. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Facility is responsible for communicating all questions and requests from end user to support services. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. 20. IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION. some requiring less effort than others, but they are all capable of helping you connect. Notices. Sorry, we do not recognize that username and password combination. * Password Confirmation: Personal Information. Please read our Terms of Service. Code 1798.80(e)). If you are an individual user, after you have completed your registration and set up your account, you may be required to fund your user account before using certain Services. They need to create an account in order to add funds to an inmate's account. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or . How to Get free Minutes On Homewav. 14. K.Inferences drawn from other personal information. Your loved one will be able to use these funds to call those on their approved phone list. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, drivers license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Services offered by HomeWAV incur a charge for use. You acknowledge that we do not pre-screen Third Party Content, and that we may cease providing Third Party Content at our sole option. The inmate may either select to initiate an immediate refund back . Visit the TouchPay website to make a deposit online. Check to see how much we can save you! Thanks for your help. C.Protected classification characteristics under California or federal law. Jacksonville, FL 32238, Wire of Hope West Coast YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. You and HomeWAV each agree that any and all disputes, controversies, or claims arising out of or relating in any way to this EULA or the Privacy Policy incorporated herein, or your use of, or access to, the HomeWAV Software shall be resolved exclusively through final and binding arbitration rather than in court. The sender will be liable to prosecution under A.R.S. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. If you're looking to set up an account for inmate calls, create a HomeWAV account and add funds. Instead, voice and video calls are initiated from your loved one when they have access to a HomeWAV kiosk or tablet. Your loved one will be able to use these funds to call those on their approved phone list. See our tips. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. Jail is not prison, it comes beforeprison. 19. 4. kiosk, or through our automated phone payment system. Additional Definitions. User further acknowledges that it does not acquire any ownership rights by using the Website. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. Box 7717 Part 99)). ARIZONA DAILY INDEPENDENT LLC Contact Us: 6929 North Hayden Road C4 #291, Scottsdale, AZ, 85250 (520) 906-8081. Send a postcard with a selfie or picture directly to your loved one, all from your smartphone. 10. Please enable JavaScript in your browser for a better user experience. All users must comply with all local, state, federal and international laws, ordinances and regulations. F. Internet or other similar network activity. After that, its as simple as accepting a call. During registration a user is required to give certain information (such as name and email address). Thanks again for this great service. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with.