WebTell us what your question is about so we can direct you to the best team to help you. I have been without service since 1/02/23. Find another carrier. You have until DATE to complete the activation or you will lose your spot. It's a scam. This is one of the worst experiences I've ever had with any company. They constantly use data and can slow down the processing speed of your phone. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Copyright 1997-2023, Ripoff Report. Yes, you can with the Straight Talk Bring Your Own Phone program. Lets get it Straight. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. WebStraight Talk, Inc. r/StraightTalk 2 yr. ago. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Will I be able to use my existing handset when I move to Straight Talk? You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. How do I know I can trust these reviews about Straight Talk Wireless? They are NEVER helpful and could care less about what you need done. I even went bought a new Sim card. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Do not work with this company. Additional terms and conditions apply. WebWho can I contact if I am having issues with my Phone Service? I have questions that Wal-Mart can not answer. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. How those businesses take care of those complaints is what separates good businesses from the rest. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Or who knows as it was not freely shared. They all told me no problem they can get it working. We will get back to you in a few minutes. Terms & conditions, Privacy Central
I asked for a manager or someone that could do something. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. This is your device's unique identification number. Find answers to common Straighttalk questions below. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Dont waste you time or money. Sorry they won't. HIGH SPEED INTERNET REQUIRED. Listings for companies similar to Straight Talk: Customer service is awful. > Print Monthly Statement. You will need to perform a separate checkout for the items in your cart. WebChat with one of our agents live. But you have exceeded the number of items allowed per order. Calling Straight Talk back may result in you getting a representative who is able to help you. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. I resisted but they insisted they needed the info and there would be no problem. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. This is the best way to manage and repair your business reputation. A month equals 30 days. Your System Sucks. You have quick access to the information you need from the fly out Menu on the top left. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Plans include unlimited talk and text and high-speed data. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Once there, you can enter your mobile number to check your Service End Date. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. BasicTalk 911 service operates differently than traditional 911. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Other terms and conditions apply. Where do I start! If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. You need help? I do NOT recommend Straight Talk, since they will not do honor their warranty! You can keep your Straight Talk phone number after canceling their service. Why Can't I Talk To A Real Person. Anyone can write a Trustpilot review. This all happened after verizon bought them out. Do not work with this company it's a scam. We value your privacy. Companies can ask for reviews via automatic invitations. For assistance, please contact us at 1-877-430-2355. Privacy policy
And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We've come across 5 numbers locally that we can't call. She switched me over and I told the next person what happened. No international roaming allowed. But they were so QUICK to take the money out of my account. I do not know if they changed their website or not. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. All business will get complaints. Once the application is downloaded, you will need to sign in with your email credentials (username and password). When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. And yes, there are several ways to reach the Straight Talk customer service team. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Find more than 137,785 complaints| Ripoff Report I factory reset the phone as well. Its just ridiculous. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. You will also receive a text message with the details. Corporate Advocacy Program: How to repair your business reputation. Im so mad right now. There are no credit checks, and you pick the plan and activate your account. The phone was bought 7 months ago (has a 1 year warranty). Alarms, TTY and other systems may not be compatible. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. > Change Credit Card or Checking Account. Copyright 1997-2023 Ripoff Report. Straight Talk could never get my phone to activate. How Do I Check If There's Straight Talk Coverage in My Area? Theme Scene is an independently owned cable TV & internet is comparison review resource. Have a Straight Talk question? Rates are subject to change without prior notice. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. I am going to be switching to AT&T prepaid. Forget about data limits! Tim was only in his late 20s, but just didn't care anymore. I spent HOURS on the phone with customer service getting the same answer every time. Copyright 2007 - 2023, ContactHelp.com. What are the reasons for cancelling the Straight Talk service? After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. This number works. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Never called . Your phone should be active within minutes; however the activation process may take up to one hour. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN.