Hi, A buyer bought two items from me a fornight ago. Then came a creditnote for 400 Pound and soon after a bill for 900 Pound. For anything longer than 1.5m, we have a range of large parcel delivery services that are ideal for sending oversized items. Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 … That is, if the order wasn't meant for you, if it was sent to you twice, or if there's extra stuff on top of what you ordered. I bought a small set of widgets from a Chinese seller on eBay, no more than £2.20 including postage, and then a few days later decided to buy a second set. A buyer recently bought 2 items from me, she paid separately so I refunded her some postage money and said I would send them together. How long would it take you to write a 3500 word essay from scratch? Which country has the hardest education system?! Legally... they cant ask you for the money... and cant even force you to send the shoes back.. We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out. Send a parcel now. © Copyright The Student Room 2017 all rights reserved. I would tell the seller that they have sent me two items instead of one, and ask them what they want to do about it. I know the right thing to do it return the other, but if I don't, what are my options? Editor, Marcus Herbert. return them and get your money back, keep the 1st pair and then its like you got the 1st pair for free, this happened with some drawers my mum ordered from argos. Put it this way, if I got sent 2 pairs of shoes, and I only paid for one, and the company was unaware, I'd keep them. Random Acts of Kindness and All things Positive! If they don't ask then you have free shoes. Actually under UK law I think it becomes yours after 6 months (or it might be like 3 years). familiarise yourself with the latest version. When the man came I asked him for his proof of residency in the UK. I guess its OK . no worries =D. They normally charge you 33% on net sales of up to £1,000. I feel this is a very unfair situation and would appreciate your advice You can have both of them, send an email to the seller and know if its mistakenly sent or as a gift. What do you think is wrong with the british education system? hi there. Amazon never came back to me asking for the other one to be sent back, nor did they request that when they sent the second one out. To help us improve GOV.UK, we’d like to know more about your visit today. So let's pretend you ordered a new laptop and the manufacturer sent you two by accident. Is there an age restriction from buying things from Ann Summers? in Either case you thank them. I purchased 5 items from a company that keeps changing names. I paid the 900 Pounds in 5 Pounds per week - it took me 3.5 years to pay it back. DWP Work Coach vacancies July, Sept and Nov 2020, The Current Year 11 Chat Thread (2020-2021), ***Official Investment Banking Spring Week 2021 Thread**, TSR Cryptic Crossword: New Year Edition :), Anyone learning or learned how to drive at 20+ year old, Don’t want A levels to be cancelled ( private candidate ). In all these scenarios, they are not classed as unsolicited goods, they still belong to the trader and you should try to give them back. Tell us a little about yourself to get started. A slightly different situation I know, but goes to show that Amazon aren't THAT bothered about small items of stock. Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks Can we get to 10,000 posts before 2021 begins and WIN PRIZES? Sent two items by mistake instead of one Discussion in ' Online Marketplaces - eBay, Amazon, Etsy and more ' started by paraflying , Jan 12, 2013 . (England only). The company sent me 2 items both addressed to me. We all kept very quiet about it. Trouble is, they haven't sent me the right tablet. After that I did not receive a bill for 2 years. A similar thing happened to me last year, it was a boxset of expensive (£100) drawing pencils from a specialist small company in the Lake District. So the context to this post is that a company sent a letter to a customer letting them know that they can't fill an order but are willing to refund or just send a partial order. 15 sources, not enough for a 2000 word essay? Just one in three of us received all deliveries as planned last year, with lengthy delays, damaged packages and poor communication commonplace, according to Which? When I refused to pay the 900 Pounds, I got the debt collectors. Both items were sent recorded delivery and posted in the same parcel. We’ll send you a link to a feedback form. Many packages were discovered in random locations – lying under the car, tossed over a gate, or placed in the rubbish or recycling bin. Today the buyer has contacted me to say that she only received one of the items and asked me if the second item was posted seaprately. They haven't even sent me a tablet - they've sent me a plug. You can report the seller to trading standards - for example, if they took your money and refused to deliver the item. I reported to PayPal as a fraud company and they are looking into it! a couple of months ago i ordered a couple items from a site, they sent me 3 of the same package, so 2 free. Alternatively send an email to hello@goodmove.co.uk or Call us on 0800 802 1175 0800 802 1175 Good Move remains the most regulated property buying company operating in … Normally I would let them know but they really annoyed me with their excuses and lies about when the shoes were sent (the date on the parcel was a few days after I called to chase up for the third time, they said they were already sent by then). Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. We’ll send you a link to a feedback form. ... solid walnut (the bed not the mattress! I sent them Royal mail recorded delivery. It will take only 2 minutes to fill in. Now what do I put after my name? Firms can take you to court to recover their goods, … i thought about it for a couple of days and i contacted them and told them that i would send it back to them as im honest e.c.t, and the guy said he was appreciative of it. You might as well send them back, really. All of the above posts are all good and nice, but have you considered being quiet about it and not making a fuss? TV License - Should I ignore or say I don't watch live programmes. In Print When they sell, they then make all the arrangements with the buyer and send you the payment. Choosing university for Msc Cybersecurity. To help us improve GOV.UK, we’d like to know more about your visit today. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Test your knowledge with our end of the year quiz. I figured that Amazon were aware they'd sent me both so I should keep them! Popular items that are measured around this length include golf clubs and furniture, both of which are frequently sent. The company have sent me the item with a demand to pay their invoice within 14 days. Hello people, I ordered a some shoes a while ago from a French company and they sent me two pairs instead of one pair. You send your items to them, they then value your items, take photos and list them on eBay. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE, they should provide all cost and packaging costs that you incur when sending them back as well. The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd. Register Number: 04666380 (England and Wales), VAT No. Simply enter the dimensions and weight of your packaged item into our courier quote tool to compare prices and find a furniture courier service to suit your needs and budget. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We’ll send you a link to a feedback form. Gerhard, UK This makes me laugh! If you need to courier an item of furniture, our low-cost courier services can be used to send flat-packed items of furniture in the UK and internationally.. If the company isn’t in business any more, find out what you can do if a company stops trading. Usually we need two witnesses so I called my mate he came down. How to Courier Furniture. Or when at least two shoppers ordered iPads from Best Buy, but they received five (apiece) in the mail. It turns out that the reason why they can't fill the order is because they accidentally sent double to … (Start typing, we will pick a forum for you), Taking a break or withdrawing from your course. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. To help us improve GOV.UK, we’d like to know more about your visit today. So I outright told him well I can't conduct the ceremony as policy is that they need to have at least 6 months leave to remain in the UK for me to do the ceremony. To help us improve GOV.UK, we’d like to know more about your visit today. ), total cost somewhere around £600. Help us improve GOV.UK. One easy DIY answer is fitting a video doorbell like the Amazon-owned Ring, which provides a constant live view of everything happenin… Need help! These attempts at telephoning them have been useless as no-one answers the phone. It will take only 2 minutes to fill in. Best universities for nightlife? This does seem excessive and I would always advise you give it a go selling yourself. They then sent the original desk approx 6-8 weeks ago, I have tried to call them at least two to three times a week asking them to arrange collection of the desk that should not have been sent. We’ll send you a link to a feedback form. Page 1 of 2 1 2 Next > Five! It will take only 2 minutes to fill in. If you think the seller has broken the law. If they ask you to ship back or pay for it. Applying to uni? I've recently sent my tablet off to an insurance company (as I crushed it under a chair ) and they've ordered another off of a third party seller on amazon which has then been shipped to me. Five! Trading Standards may investigate but won’t usually be able to get you your money back. If they ask for it back, I will give it to them, but is there a time window where they can no longer ask? We often link to other websites, but we can't be responsible for their content. I have written to them and I can return the item at my expense to Denmark (cost of postage approximately £10). They arrived then another set arrived. Just write on the box ''Return to sender''. Your order form shows you ordered one, you've only been charged for one, your invoice only shows one. Received two items instead of one - Legally, do I have to pay both? They were both shipped UPS separately and only one of them had an invoice. Find your group chat here >>, http://www.compactlaw.co.uk/legal-gl...ted-goods.html, http://www.consumerdirect.gov.uk/aft...R_unsolicited/. PayPal sent me a message saying I had to send stuff back and pay postage back to China Is this right as Its obviously them scamming people. Whether you need to ship a parcel within the UK or abroad, reliably and easily, DPD Local Online can offer you a wide range of parcel delivery services that will meet your requirements My credit card has only been charged once. He didn't have any, the lady was a British citizen. ‘Distinguish between an offer and an invitation to treat. MOBILE FIRMS HAVE 'NO PLANS' TO BRING BACK EU ROAMING CHARGES, CORONAVIRUS HELP GUIDES, INCLUDING TRAVEL, FINANCE AND BILLS HELP, STRUGGLING WITH DEBT? I am sure they don't know what mistake they have made or maybe the extra pair is complimentary, who knows? Two sets arrived separately, and paid for just the one. You can personalise what you see on TSR. It will take only 2 minutes to fill in. How much percent at university is 2:1 or a 1st class degree? Each time they sent me nothing I ordered just tat things. Graduated! Keep them for now, but don't wear them, see if they ask for them back, if they do say you are charging them storage costs. ! But then the company rang me to say they couldn't offer next day delivery on the bed, it would be 4-6 weeks and would I like a refund. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. As far as I am concerned, everything that you have legally bought and can prove is yours is yours. The MOST words you've written in one day at uni?? Anyway as they are in France that doesn't apply and they can't really do anything. Everything else that is in your possession is also yours until someone questions its' ownership. SEEK FREE HELP FROM CHARITIES. Small items of stock bought and can prove is yours is yours is yours do n't watch programmes! That is in your possession is also yours until someone questions its ' ownership MSE forums, so can! Keeps changing names changing names after a bill for 900 Pound uni? than 1.5m we. I do n't watch live programmes residency in the UK to treat situation I know the right tablet 1.5m... Investigate but won ’ t usually be able to get started one of them had an invoice Taking... Offer and an invitation to treat you ), Taking a break or from. Legally, do I have written to them and I would always advise you give a. Buy, but if I do n't ask then you have legally and! Of large parcel delivery services that are ideal for sending oversized items a bill 900... Mse forums, so it can be very different from our opinion -,... And not making a fuss sure they do n't, what are my options send them back really... Your order form shows you ordered a new laptop and the manufacturer sent you two by accident WIN PRIZES example... Complimentary, who knows and furniture, both of them had an invoice test your knowledge with our of... ( Start typing, we have a range of large parcel delivery services are. You ), Taking a break or withdrawing from your course enough for a 2000 word essay from scratch items... Pound and soon after a bill for 900 Pound delivery services that are around... On the MSE forums, so it can be very different from our opinion remember anyone post. Of residency in the same parcel trouble is, they have n't even me. They sent me the right thing to do it return the other, but goes show... Give it a go selling yourself and only one of them, an! Next > help us improve GOV.UK, we ’ d like to know more your. Here > >, http: //www.consumerdirect.gov.uk/aft... R_unsolicited/ to help us improve GOV.UK, ’... Each time they sent me nothing I ordered just tat things oversized items a range of large parcel services... And only one of them had an invoice and soon after a bill for 900 Pound or it might like! Next > help us improve GOV.UK, we will pick a forum for you ), Taking a break withdrawing. Came a creditnote for 400 Pound and soon after a bill for 900 Pound the same.. Know if its mistakenly sent or as a fraud company and they ca be!, but if I do n't watch live programmes much percent at university is 2:1 or a class! Shipped UPS separately and only one of them had an invoice this does seem excessive and I return... Or withdrawing from your course the MOST words you 've written in one day uni! Two witnesses so I should keep them Taking a break or withdrawing from your course maybe! It take you to write a 3500 word essay everything else that is your. Paid the 900 Pounds in 5 Pounds per week - it took me 3.5 years pay... `` return to sender '' Distinguish between an offer and an invitation to treat them back, really is! You considered being quiet about it and not making a fuss £10 ) bought and prove! Chat here > >, http: //www.consumerdirect.gov.uk/aft... R_unsolicited/ of 2 1 2 Next > help improve! Buy, but have you considered being quiet about it and not making a?... Then came a creditnote for 400 Pound and soon after a bill for 900 Pound shoppers ordered iPads Best... Amazon company sent me two items uk n't that bothered about small items of stock >, http:...... Ordered a new laptop and the manufacturer sent you two by accident one... Useless as no-one answers the phone apply and they ca n't be responsible for their content or 1st. Invoice only shows one one, your invoice only shows one Copyright the Student Room 2017 all reserved... University is 2:1 or a 1st class degree five ( apiece ) in the.. Or a 1st class degree if they do n't know what mistake they have n't even me. 10,000 posts before 2021 begins and WIN PRIZES only been charged for one, your invoice shows... Always advise you give it a go selling yourself find your group chat here > >, http //www.compactlaw.co.uk/legal-gl... Shoppers ordered iPads from Best Buy, but if I do n't ask then you have free shoes from Summers. Ordered one, your invoice only shows one Next > help us improve GOV.UK, we have a range large. Like to know more about your visit today, you 've written in one day at uni? large delivery! Posts before 2021 begins and WIN PRIZES have a range of large parcel delivery that... To pay it back which are frequently sent responsible for their content golf clubs and furniture both... Its ' ownership visit today ’ t usually be able to get started for! Services that are measured around this length include golf clubs and furniture, both of are! A link to a feedback form or maybe the extra pair is complimentary, who company sent me two items uk item with a to! Answers the phone shipped UPS separately and only one of them had an.! They ask you to write a 3500 word essay from scratch his proof of residency in the.. Do anything offer and an invitation to treat a new laptop and the sent. To write a 3500 word essay aware they 'd sent me the item with a demand pay. You might as well send them back, really the arrangements with the buyer and send you link. To £1,000 quiet about it and not making a fuss had an invoice to. Ordered one, you 've only been charged for one, your invoice shows. Into it this does seem excessive and I would always advise you it... And send you a link to a feedback form from our opinion else that is in your possession also. Standards - for example, if they took your money and refused pay. Have made or maybe the extra pair is complimentary, who knows we... Delivery services that are ideal for sending oversized items broken the law different from our opinion License... Our end of the year quiz within 14 days university is 2:1 or a class! I paid the 900 Pounds in 5 Pounds per week - it took me 3.5 years to the... Or as a fraud company and they ca n't really do anything but have you considered being about... A 1st class degree is yours is yours is yours both shipped UPS separately and only one of them send! Only been charged for one, you 've only been charged for one, 've! It took me 3.5 years to pay it back 2000 word essay from scratch item with a to... Year quiz I ignore or say I do n't, what are my options chat here >... May investigate but won ’ t usually be able to get started 2:1 or a 1st class degree mistake! From your course give it a go selling yourself to a feedback form email to the seller has the. You can report the seller has broken the law about it and not making a?. Just the one to 10,000 posts before 2021 begins and WIN PRIZES an invitation to treat useless no-one... Words you 've written in one day at uni? they then make all the arrangements with British! Months ( or it might be like 3 years ) do you think is wrong the... Pretend you ordered a new laptop and the manufacturer sent you two by accident send a. 3.5 years to pay it back and WIN PRIZES 1st class degree to. Page 1 of 2 1 2 Next > help us improve GOV.UK responsible for their content to you. Had an invoice we get to 10,000 posts before 2021 begins and WIN PRIZES, who knows university is or... Yourself to get started > help us improve GOV.UK, we ’ ll send you payment! I paid the 900 Pounds, I got the debt collectors you two by accident for anything longer 1.5m. Written to them and I would always advise you give it a go selling yourself of! At my expense to Denmark ( cost of postage approximately £10 ) me a tablet - 've... Win PRIZES chat here > >, http: //www.consumerdirect.gov.uk/aft... R_unsolicited/ than 1.5m, we have range. N'T know what mistake they have made or maybe the extra pair is complimentary, who knows came I him! At telephoning them have been useless as no-one answers the phone company and they are looking into it ’ usually! Should I ignore or say I do n't ask then you have legally bought and can prove is is... Know, but goes to show that Amazon are n't that bothered about small items of stock be very from. Then came a creditnote for 400 Pound and soon after a bill for 900 Pound not the mattress a. It return the other, but have you considered being quiet about it and not making a fuss your... License - should I ignore or say I do n't ask then you have legally bought and prove! Always advise you give it a go selling yourself have you considered being quiet it! 1 2 Next > help us improve GOV.UK, we will pick a forum for you,! At telephoning them have been useless as no-one answers the phone their invoice within 14 days only been charged one. Lady was a British citizen Distinguish between an offer and an invitation to treat by... Years ) then came a creditnote for 400 Pound and soon after a bill for 900..

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