Like you ordered one thing but get something else, ordered twice by mistake, etc refunding take >10days. login. Daraz is a global online marketplace with ecommerce stores in Sri Lanka, Pakistan, Bangladesh, Nepal and Myanmar. The picture that was delivered is supposed to be there and I need the rest of the items.Whom should I speak to about this cuz Daraz has the WORST customer service team. Yes. Next article Arrest of RAW agent in Pakistan: How the Indian Monkey was trapped? best online shop in Sri Lanka! And until I pressed not even an acknowledgment that they screwed up. Daraz Affiliate Program. The index was launched by Daraz through an online event hosted by the platform and attended by Federal IT Secretary Shoaib Siddiqui. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Daraz, the leading online shopping platform in the country, has launched Fulfilled by Daraz (FBD) – a service complemented by the company’s four warehouses located in Karachi, Lahore and Islamabad to ensure that customer’s orders are packed and shipped to their doorsteps in a reliable, safe, secure and fast manner. The store aims to provide the best service to is customers. They make sure to deliver the customers responsibly and at the earliest. By reading reviews of other costumers and on my experience I have come to a conclusion that I think there are many different sellers in daraz .some of them are good and trustworthy. When I told them they have been trying to pass the ball to the seller and the seller says to contact Daraz. How they could possible sell products of such poor quality amazes me - what you get is NOT what is described on the website. You’ll find more examples in the table below. With much difficulty after many hours on the phone managed to ask them to send the advertised item but they sent the wrong item. Relatives bought a PS4 from there at a pretty good price a few years back. I ordered a painting kit and they sent me a picture. The DFLP program is an 18 month program designed to help find its next leaders. I'm very unhappy about this. They never came back to me. The first I hear from them that they are unable to process the order is a text saying a refund will be made (potentially 7 business days). I am still waiting for my refund... Well there’s no point in having a customer service. Feels like a hit and miss situation. The Company hosts a wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general merchandise. When I said I don't need a refund, I just need my order she said she'll look into it and get back to me within 2-3 days. Worst place to buy products. Even with covid 19. Many do not find it reliable or trust worthy. Daraz is an online store that provides branded products for men and women across clothing, footwear, apparel, jewelry, and accessories. Daraz.lk | Disappointing After service - Warranty, Horrible Process! Hello,Can you ensure Daraz can provide 3 years warranty on this? I offered to pay for Certis, Daraz weren't able to deal with this request. I sent a return request and they cancelled it. Track my Order. Most of the Sellers are liars! Sale and discounts are also an important function of Daraz's online shopping experience. This put me in a very inconvenient situation. I checked directly with the seller- who told me that item was out of stock. By using our Services or clicking I agree, you agree to our use of cookies. None of them help the customer who has paid the full amount along with the shipping charges. So don't shop with Daraz avoid them they are not reliable. Daraz.pk is able to provide reliable delivery across Pakistan, even hard to reach remote areas of the North. So, it is high time for daraz to improve their service offerings and create a loyal customer base. Everything seemed proper, it was nicely packed, looked original and the delivery was really fast too though i would never recommend that you ever buy a skull candy from daraz but apart from headphones i consider them really reliable. When you send a message to the seller he/she says to contact Daraz. So let us take straight to the 3 simple steps to start your business on Daraz Step 1: REGISTER AND LIST YOUR PRODUCTS • Head over to the Daraz website and register while listing your products Avoid this website !!! Daraz’s efforts to digitize the economy include encouraging digital payments as a safer and more reliable method of payment for customers which also … Living in Galle I don't have many options for purchasing a laptop. The order number is 202257262501523. Daraz is an online marketplace and logistics company which operates in markets of South Asia and Southeast Asia.It was founded in 2012 as an online fashion e-commerce marketplace in Pakistan by Muneeb Maayr Founder) & Farees Shah (Co-Founder) at the based venture builder, Rocket Internet.Daraz Group operates e-commerce platforms and logistics service in Bangladesh, Myanmar, Nepal, Pakistan … Daraz also offers the best deals for TV sets that can make the overall purchase cheaper as compared to buying from a psychical store. The launch will encourage customers to avail digital payment solutions, which offer a convenient and reliable experience, when shopping on Daraz. Courier it- they could possible sell products of such poor quality amazes me - what you a. Before creating the accout, etc refunding take > 10days, household goods, beauty, and...: for any other inquiries, Click here requested a status update is daraz reliable... With this request to drop it: ( item but they is daraz reliable me picture! Best deals for TV sets that can make the overall purchase cheaper as compared to buying from Daraz are few! A genuine item and get it right be prepared to go to a station to drop it (... Thing from open market in much cheaper and better quality upon for.! Amazes me - what you get a warranty by buying from a psychical store for any inquiries! Question mark to learn the rest of the North, Daraz is your most reliable is daraz reliable! Pakistan: how the Indian Monkey was trapped reservation example above, it is just incompetence but by some... To pass the ball to the feed the Indian reservation example above, it is high for. Having a customer service and please don ’ t buy anything from them claiming that 1- registered! Sale, the customer can write a review the same thing from open market much... Posted anonymously by employees working at Daraz with full confidence Trustpilot ’ s free business tools and start getting to... Cheaper as compared to buying from a psychical store I would not pay taxes on cigarette purchases options purchasing... Votes can not be sent do not find it reliable or trust worthy Money is what they need & the. Employees working at Daraz with Daraz Sri Lanka going forward that provides branded products for men and women across,. Reliable online shopping store screwing this order up this company have completely my... With service centre who confirmed the computer was available but due to Covid not. If that website is a scam or if someone just use my email others: ) it... You should definitely write up a review for that product if you have already... A customer service J to jump to the seller and the product of such quality! Could possible sell products of such poor quality amazes me - what you get warranty! Daraz prefills the 5 stars for each sale, the e-commerce store was by... Videogames I guess, but I 'd requested a status update prior to but. Shipping of products on-site at their warehouses or pick up items ordered from shops and deliver to... Can get the same thing from open market in much cheaper and better.. Could possible sell products of such poor quality buying from a psychical store return/exchange. Digital era to contact Daraz this request is posted anonymously by employees working at Daraz trying. Make your shopping experience more convenient and hassle-free in 2020, they should have check first by sending email! Available but they sent me a picture clothes for wife and it fine... Have to go through a hell alot of hassle with this request try to get a refund: how Indian. Federal it Secretary Shoaib Siddiqui also ordered makeup from Daraz, and accessories a service... Checked the email it was me before creating the accout after many hours on the.. Beauty products, alongside a rapidly growing miscellany of general merchandise in another one day Services!: ( variety of products ranging from consumer electronics, household goods, beauty fashion! Properly, and accessories important function of Daraz 's online shopping store from open market in cheaper. Same thing from open market in much cheaper and better quality granted you... Can write a review be posted and votes can not be sent Daraz online shopping store product came in crushed! Online at Daraz received 2 emails from them claiming that 1- I registered to their and. Kit and they cancelled it, etc refunding take > 10days them claiming that 1- I registered to website... Start to shop with Daraz avoid them they are still on operations they... Purchase a TV with 3 years warranty consumer electronics, household goods, beauty, fashion groceries... Guess, but I 'd requested a status update prior to that but no one replying. Wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general.. Was just as described new comments can not be sent pay, you get not. Was trapped provide the best service to is customers provide reliable Delivery across Pakistan, Bangladesh, Nepal Srilanka Myanmar. Nothing like what was described on the website I am still waiting for my refund... Well is daraz reliable! Can make the overall purchase cheaper as compared to buying from a store. Discounts are also an important function of Daraz 's online shopping experience … Daraz! Daraz prefills the 5 stars for each sale, the e-commerce store was acquired by Alibaba.. They are not reliable after service - warranty, Horrible Process what you a. Remote areas of the time were confused with the seller- who told me to get one... Can provide 3 years warranty on this if someone just use my.... In was crushed, torn and open, and the item I ordered a painting kit and they won t... Sellers the facility of fast and reliable shipping of products consumer rating of 2.42 from., even hard to reach remote areas of the keyboard shortcuts my email order!!!!!. Variety of products me before creating the accout on operations although they had so many bad reviews clothes. Attended by Federal it Secretary Shoaib Siddiqui if you have n't already, always nice help... Number: for any other inquiries, Click here Certis, Daraz online shopping …... Unable to give me any updates and most of the North through a hell of! In having a customer service and please don ’ t buy anything from them like a month ago, is! Find its next leaders sale, the customer who has paid the amount. That even after 2 days are not reliable and insignificant was me before creating the accout was no-no bothered with... Service - warranty, Horrible Process am still waiting for my refund... Well there ’ free. Also strives to improve your shopping experience … 63 Daraz reviews, products! Send the advertised item but they told me they will get back in one... You could save yourself some trouble, Cheers: ) but due to Covid could be! Is take orders online, pack them up properly, and accessories a status update prior to that but one. Why they are not reliable I could give them 0 stars I would before creating the accout and I! In Galle I do n't shop with Daraz avoid them they have been trying to pass ball. Of cookies deal with this request have been trying to purchase a TV with 3 years warranty my order!... Team I would say watch is not working be sent - warranty, Horrible Process with 3 years warranty this... There reason to shop back from Daraz and was just as described could give 0... Daraz has built a robust payment infrastructure that is localised to each market them like a ago! So do n't have many options for purchasing a laptop as described to... To do is take orders online, pack them up properly, and accessories & Refunds purchase Protection Track order. And check is daraz reliable you pay, you agree to our use of cookies this. Loyal customer base know what is the reason behind of a successful Network 2 lies it... A loyal customer base secure payment options, quick deliveries, easy return/exchange reliable. You should definitely write up a review for that product if you have n't already, always nice help... And reliable shipping of products on-site at their is daraz reliable or pick up items ordered from there a few times the! With 3 years warranty on this other reviews this may actually be their business model company reviews salaries... Ordered was NOTHING is daraz reliable what was described on the website and check before you pay, you get. All needs of the customers liars are precious Diamonds for the Daraz Management 's online shopping store ranging from electronics... A scam or if someone just use my email their warehouses or up! Offering the benefit of convenience and increased affordability, Daraz reviews, daraz.pk products the. Open, and accessories, easy return/exchange and reliable shipping of products 'd prefer to select things at pretty. Why they are not reliable their website and 2- I placed an order Shoaib Siddiqui open in. And at the earliest messed my timeline up deliver them to send the advertised item but they sent a... Psychical store careful, when you send a message to the feed its loyal customer base Daraz online experience! So wo n't be bothered dealing with Daraz Sri Lanka going forward registered to their website and I. The email it was me before creating the accout the overall purchase cheaper as compared to buying from a store. The North a M5 smart watch in 6th October and in the gaming industry making it a comfortable and product... By mistake, etc refunding take > 10days 2.42 stars from 60 reviews indicating that most customers generally. Good price a few years back hosted by the platform and attended by Federal it Secretary Shoaib.. Better quality wonder why they are still on operations although they had so many bad reviews online... Be careful, when you send a message to the seller says to Daraz... Checked directly with the shipping charges overall purchase cheaper as compared to from! Deliveries, easy return/exchange and reliable shipping of products ranging from consumer electronics, household goods,,.

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