Crawley Homes has implemented a new housing IT system. If youre a secure tenant, you have the right to carry out improvements to your property. Thank you for your patience. Tell us what went wrong, dates applicable to an incident youre complaining about, supporting documents and how you would like us to resolve the matter. Crawley Borough Council | Crawley - Facebook This contact information is for council tenants only. Here at the council we have a thought process to ensure we get the best possible deal for both the organisation and our residents. Write by: . Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. The contract, which is valued at 167 million over 10 years will split the town into two areas, with Mears delivering . LinkedIn sets the lidc cookie to facilitate data center selection. Crawley Borough Council Employee Reviews - Indeed To chat with one of our team or nd out more about our services, give us a call on 0330 995 8007 or email us at hello@liberty-group.co.uk If you are dissatisfied with the service you have received, you should contact the relevant department. Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or email housingrepairs@enfield.gov.uk. Contact us if you cannot make an appointment on 020 8379 1000, or email housingrepairs@enfield.gov.uk. 1986 Crawley Borough Council election. We may need to return to complete the full repair. This decision was taken with regard to the following section of the Freedom of Information Act 2000. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. If a fault is caused by you, your family or friends, or through negligence of failure to meet your obligations under your tenancy agreement, you must pay for repairs. Crawley Borough Council | LinkedIn Share Friendly and fun place to work Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. All rights reserved. List. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. The number . We service all gas appliances supplied by us every year and will leave a certificate confirming that they are safe and in good working order. Making a claim could result in the court ordering the council to make a repair and you could even be awarded compensation. Thank you for your patience. Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. This category only includes cookies that ensures basic functionalities and security features of the website. However, where we feel a complainant is behaving unreasonably, we will take appropriate steps to address this. Housing Department Crawley Borough Council - Housing Options Service Services offered. Content and site Copyright Crawley Borough Council 2020. London Crawley Borough Council support - West Sussex Energy Log In - Crawley You can change your cookie settings at any time. Housing Maintenance - Wates If you are unable to use the portal to report your repair, you can report your repair to us by telephone on 01709 336009. More details are in our Complaints policy. Discretionary Loans Information (PDF, 86.6 KB). Benefits tribunal, Planning inquiry and Penalty Charge Notices), An attempt to reopen a previously concluded complaint or to have a complaint reconsidered where we have already given our final decision, Services which are the responsibility of another organisation, e.g. List First. Loans are means tested (based on your income and savings) to see if you need to contribute towards the costs of works. Crawley Homes has implemented a new housing IT system. Loans are not available for repair works which are or could be the subject of an insurance claim, or for works outside those required to bring a property up to the Decent Homes standard. Our staff will not carry out works where children are unaccompanied. Outside of office hours the number above is for. Content and site Copyright Crawley Borough Council 2020. Housing repairs | Enfield Council Council Housing Repairs - Rotherham Metropolitan Borough Council Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Section 1. Crawley Borough Council. Wates Living Space has responded to the Governments latest announcement of additional funding for carbon retrofitting of social housing, calling for a nationwide plan of improvement. Crawley Borough Council is a great place to work, you are a part of a strong team completing tasks for the local sport groups. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. All repairs should be reported to Crawley Repairs Team and not your housing officer. Last . Our aim is to sort as many complaints as possible at the first point of contact. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. You should get several weeks warning of any work needed. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Find housing . Browsealoud Accessibility News. Find out the latest coronavirus information on housing and homelessness. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. Report a repair online Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. You must allow our staff or contractors into your home at any reasonable time to do repairs, inspections or improvement work. Home; Features; Services; About; Contact; Login; Get Free Demo Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. Hotjar sets this cookie to identify a new users first session. David Morgan, Managing Director of Wates Property Services, said: We faced huge challenges starting work in Crawley, with mobilisation taking place in the middle of the global pandemic. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Council tenants. If you are a tenant, please report your non-emergency repairs online. About housing care/EAC Updating housing information Advertise available properties EAC Quality of . But opting out of some of these cookies may have an effect on your browsing experience. Council housing in Crawley is a mixture of flats. If you have been through both stages of our complaints procedure and are still unhappy with the way we have dealt with the issues you raised, you can ask the Local Government and Social Care Ombudsman (LGSCO) or Housing Ombudsman to review your complaint. You may also be able to make a care claim if you needed additional help because of the illness caused by the housing disrepair. A freedom of information request to the ombudsman by RADAR revealed there were three complaints made about leaks, damp or mould in housing operated by Crawley Borough Council in the three years to March 2022. This is a True/False flag set by the cookie. This involved safely transferring 47 staff via TUPE from the previous repairs provider, some of whom had been furloughed or categorised as coronavirus high risk. Wates Living Space has an existing relationship with Crawley Borough Council, having previously delivered Crawley Homes Decent Homes programme, with works completing in 2012. If this has not been done, email chcompliance@enfield.gov.uk. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. Resources for buying a home. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. 701 were here. Crawley Borough Council mobilisation - Wates We can help make it easier and more accessiblefor you to live in your council house. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. We are also accountable for the proper use of public money and must ensure that that money is spent wisely and achieves value for complainants and the wider public. If you have suffered any illness or injury as a direct result of neglectful council housing maintenance, you may be eligible to make a claim for compensation. This is often referred to as filing a compensation claim for despair against a housing association landlord. Housing Enforcement Officers liaise with landlords and agents to fix disrepair. crawley borough council housing - skolms.com Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. Permissions for improvements | Crawley GOV 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 We are committed to delivering high quality services and we aim to achieve the highest possible standards. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. To help us improve GOV.UK, wed like to know more about your visit today. Help with preventing and tackling damp, condensation and mould in your home. Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. Wates Living Space Homes has been appointed to deliver a new 48m residential development on behalf of Network Homes, closely following the developers completion of Park Heights in Stockwell. Written by on 27 febrero, 2023. Wates Living Space, a leader in the delivery of strategic asset management solutions for local authorities and housing associations, has been appointed by Lambeth Borough Council to provide repairs and void works on the council's new 200m borough-wide housing repairs and maintenance contract. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. Under the Freedom of Information Act, please can you supply the following information: 1. Non-emergency repairs - Hillingdon Council Broken appliances such as fridges and washing machines, Internal damage to wallpaper, paint, carpets and curtains, Damage to internal gas and water pipe work, Any other damage to your property no matter how minor. Yes, the council is responsible for most repairs to your home, this includes things like small leaks as well as emergency repairs. 1983 Crawley Borough Council election (Borough boundary changes took place but the number of seats remained the same) [6] 1984 Crawley Borough Council election. Loans are interest free, will be subject to Legal Charge Agreement and registered as a land charge on the property. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury solicitors would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. Find out what to do to prevent these problems, or stop them from getting worse Get help with damp,. Report an empty property. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Housing and care home provider: Crawley Borough Council Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants, arranging and paying for any damage you or your visitors have caused in your home to be put right, the structure of your property is kept in good condition this includes the walls, ceiling, roof and windows, gas and electricity appliances work safely, shared parts of a building or housing estate are kept in good condition. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Content and site Copyright Crawley Borough Council 2020. Have you made a complaint about any of the following types of damage to your council or housing association and they werent fixed? You may be able to get a reduction in your rent if the repairs cause a lot of disruption. A stopcock is a valve for turning the cold water system in your home on and off. This cookie is used to store the language preference of the user. Content and site Copyright Crawley Borough Council 2020. Crawley Borough Council | LinkedIn | Learn more about Daniel Khan's work experience, education, connections & more by visiting their profile on LinkedIn . The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. You may have to leave your home if major works are needed on the building. More. Repairs and maintenance | Crawley GOV Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the 10-year period. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Wates Living Space is one of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. All rights reserved. We value all kinds of feedback. If necessary, they will arrange to remove or seal it (through our repairs team). Private sector leasing scheme Private renting for landlords Repair and renovation loans Disabled facilities. Exchange Tower Chagos Islands: Crawley Council fears bankruptcy over islanders' housing Telephone: 0300 061 0614. West Sussex County Council County councils are responsible for services like: education social care transport Go to West Sussex County Council website Crawley Borough Council District. Thank you for your patience. Crawley Live winter 2020 by Crawley Borough Council - Issuu These cookies do not store any personal information. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. Crawley Borough Council. In December 2022 the paid and 65 were out of borough. How we can help young people in Crawley with housing issues. These cookies will be stored in your browser only with your consent. Crawley Borough Council Report to Overview & Scrutiny Commission . Mar 06, 22 (Updated: Aug 27, 22) If you are not a council tenant, please call our contact centre on 01293 438000. David Morgan, Managing Director of Wates Property Services, commented: Crawley Borough Council has a very clear strategy to provide an efficient and high quality service across its housing portfolio, an ambition to which our expertise is perfectly suited. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages.