We were told that the price would decrease as the market improved. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co In these early days, we were a team of four employees learning the ropes and building expertise. They had aThe combined purchase price of the distributorships was $18.6 million. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. I was with them for 12 years. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. fix it quickly, which we really appreciated with outside temperatures so low. October 19, 2004. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Service call was under contract so no charge for the call. Deliveries are automatic and we never run out of fuel. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Stewart (Tech #756) was great! According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Ran out of heating oil in new home on a Sunday in December. 145 talking about this. PETRO OIL YOU ARE NON TRUSTWORTHY.. However, oil kept leaking from the boiler since his "repair" 3 months ago. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Put $0 down on the latest energy-efficient systems. I had to call every time to get it. We're the only name you need to know for all your heating, cooling and other home comfort. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Get buying tips about Utility Companies delivered to your inbox. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. BEWARE. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. They don't cover items that are expensive and break. I use and would recommend them to anyone. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. It did not make sense since there was no problem before his arrival. They are a higher price than anyone else. Well its now been 24 hours later and several phones later with no email with my receipt. "Petro customer. The company delivered oil even though there was lots of snow. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Petro is the best. Unsubscribe at any time. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews They called at 2:30, said they had one stop before me and would be here around 3:30. . There are many local companies out there does that. Petro Holdings serves customers throughout the United States. Natural gas services: use natural gas in your home? Need to file a complaint? The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. They would not deliver, they would let you run empty. They are professional. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. No, Petro Home Services does not offer free project estimates. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. All backed by around-the-clock See BBB rating, reviews, complaints, request a quote & more. Our experts make it their mission to understand your home and the people in it. Put $0 down on the latest energy-efficient systems. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Rude representatives refused to provide supervisors' contact info. 2023 Petro Home Services. They're reliable. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Would be there on Tuesday, cancelled again. Find your local office: See what services and offers are available in your area. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. Disclaimer. They are very reliable and prompt when there is a problem. Our in-house factory trained technicians provide support 24 hours a day, every day. Not only was he courteous and very knowledgeable about the problem, but he was also able to Need to find a different location? Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Its location on this page may change next time you visit. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you continue to use this site we will assume that you are happy with it. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Our experts make it their mission to understand your home and the people in it. Stewart is an expert at this and he has an amazing amount of knowledge. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. I left them in December and went with another energy group. Maybe I need a better home address. Find your local office: See what services and offers are available in your area. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. First, you have the variable plan which fluctuates with market conditions and offers no price protection. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. It was covered under my Service contract. Did not rush. They are always professional. Our content is intended to be used for general information purposes only. THEY'RE BAD BUSINESS!! Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Petro Home Services. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. In November 2017, J.A. Petro Home Services is Americas #1 home heating oil and total comfort services provider. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. It bounced back. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Whatever it was, they fixed it. Ok fine. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Enjoy reading our tips and recommendations. It was an electrical connection that was causing my lack of heat. Really great, friendly and thorough service. I am very happy I chose Petro Home Services. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. I have no hesitation using them again. Robinson Pump Service Ltd. joined the Petroservice family. Petro has installed a new furnace and hot water heater over the last couple of years. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Copyright 2000 - 2023 Star Group, L.P. | indoor air quality, and more to improve your lifestyle. All Rights Reserved. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Unbelievably professional and courteous business all around. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. Petro Home Services. heating & air conditioning/hvac, plumbing, heating oil companies. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. He is also pleasant, helpful and willing to answer questions. Petro Service Limited is pleased to welcome K.W. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. All Rights Reserved. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Air conditioning services and equipment to keep you cool. I've been happy with them. Deliveries are automatic and we never run out of fuel. time, or property do not do business with Petro. Will never do business with them again. However, each month marked subtle changes to the price a consumer will pay. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. I signed up for oil delivery in December as a new customer. I had a few red flags but since I was locked in I became stuck with them. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. 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BBB is here to help. Service Technician. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Category heating & air conditioning/hvac, heating . He was very professional and was able to asset the situation and solve it quick. Their delivery was on time. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Customer Reviews are not used in the calculation of BBB Rating. I did notice that if you were more than 60 days late then they hold your oil for ransom. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. I ordered oil on January 25th 2022 100 gallons for $325. Save the money with fuel and hire technician for service when needed. As a matter of policy, BBB does not endorse any product, service or business. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Put $0 down on the latest energy-efficient systems. They are constantly breaking appointments, One appointment was from 8-12. They called at 2:30, said they had one stop before me and would be here around 3:30. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Petro has always been dependable. ConsumerAffairs is not a government agency. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Punctual arrival, no-nonsense work, and good cleanup after. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. Regards, Petro Home Services. The technicians were professional. We use cookies to ensure that we give you the best experience on our website. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. Worst company if you need customer service. A discussion about the tax policy because it was a permanent fixture not a repair. I also was given a $125 credit as a new customer. Called later to let me know they were not coming. Don't renew your contract with Petro. Talking with the customer rep her best response was their oil is SUPERIOR than most company. Unacceptable. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. International Association of Better Business Bureaus. First time home buyer, first time using oil boiler based baseboard heating. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. How to Market Your Business with Webinars. $60K-$65K Per Year (Employer est.) Who is the CEO of Petro home services? I have not heard from him yet. Woodbury, NY Easy Apply 19d. History. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Stay away from Petro. This business is in an industry that may require professional licensing, bonding or registration. I used Petro Heating and Air Conditioning Services to fix something. expression. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Do not use them!! Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Petroleum Services Ltd. joined the Petroservice team in August 2019. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Data Provided by Refinitiv. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. K.W. That's peace of mind. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. heating & air conditioning/hvac, heating oil companies. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site.