I have received an order I didn’t make but everything is in my name? The mistake was shipping the correct item before the mistake was returned. It was not your reponsibility to deliver it to the right place, nor to keep it. But the delivery man had made a mistake. A. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. By law, you may keep the merchandise and consider it a gift. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. As long as you can provide your tracking number, FedEx can correct the address for you. A. In some cases companies decide that taking goods like these back is too costly and tell you to just keep them for free. Reminder: If A Retailer Sends You Something You Didn’t Order, You Can Keep It Image courtesy of me and the sysop Updated: 5.15.17 12:25 PM EDT By Mary Beth Quirk @marybethquirk This is very likely to be a scam. You've done your duty by telling the company where their goods are; sending them back is way beyond your duty - you can just ask them to pick up the items from your home. By introducing a return and exchange policy , Amazon has provided the appropriate criteria for sending back and replacing a package that is unwanted by the buyer. Packages delivered by common carriers are subjected to less restrictive laws. No. “You can keep it” was the verdict, so my friends did, and promptly sold it to a neighbour. Last week, UPS dropped off a package on the porch of Jay Friedman's home in Plano, Texas. Q. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. I called them and told them that I didn’t order these books. That could get you in boatload of trouble and be considered FRAUD. Keeping it would be theft. Before the package has shipped: If FedEx hasn’t shipped your package yet, you can either contact customer service at (800) 463-3339 or call the FedEx location you visited to send your package and let them know you made a mistake. You can not destroy it until it is delivered to the right person (federal law regarding destruction of mail). Companies send you items in your name so that they can write fake reviews particularly items from China and particularly Amazon. Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. All you should have done was notify UPS of their mistake. Must I notify the seller if I keep unordered merchandise without paying for it? They would just send another package to the real buyer. Amazon has made exchanging or replacing packages simple for any user. Tell him you're going to charge for the second shipment unless the first is returned. You can proceed to send it back with the intention of getting it exchanged or replaced. Once I got books from one of those mail in romantic novel company, that I did not order but was addressed to my name.About a week later, they sent me a bill. Although you have no legal obligation to notify the seller, you may write the seller and offer to … As above, you need to arrange for a return by a deadline you give. The medium-sized cardboard box that looked like … It was THEIR mistake, not yours, and legally, you can be held responsible if the actual recipient says they never got it. You should notify the carrier of the mistake but I guess you can sit on the unopened package or leave it on the porch until they track it down. I was told to ship it back. Can I keep it? This is a mistake. They can write fake reviews particularly items from China and particularly Amazon looked like … All should. 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